Overview
ANTOnline has a rating of 4.6 stars from 3,520 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience and launch day. ANTOnline ranks 2nd among Computer sites.
Instant Feedback
Charged me a restocking fee for a defective product, customer service just says that theyll inform a supervisor but they just keep running me in circles. I strongly recommend not using them to buy anything.
Had a good experience ordering from ANT, no issues aside from the fact that they charged me for shipping and still sent it via ground shipping rather then express. Other then that it was easy and hassle free.
Fast and reliable, it arrived the same week, ordered on Monday and arrived on Friday. However, I was disappointed at the lack of protection provided for such an expensive item. It was a box, with the xbox and controller. There were no bubble wraps or any of such kind.
I received it several days after ps5 release, which is OK. But the packaging was bad. The ps5,2 games, and extra controller had no cushioning inside shipping box, to they banged around a bit, and controller box was crushed.
I bought a laptop from this seller through ebay. It was stated that there is FULL warranty for this laptop. After 8 months, the screen stopped working and when I contacted the seller, they told me that the item is out of warranty because the warranty starts from the manufacture date not from the purchase date! I also blame ebay for dealing with this kind of sellers.
I ordered (by accident) a PS4 and immediately wished to cancel my order. However, since their service lines were closed, I am now forced to wait the 1-2 weeks for my order to be delivered just to ship it back and pay $70+ (15% + shipping). DO NOT use this site.
When I purchased an item from Walmart, I was never given any information on Antonline return policy. For this reason, one would assume that the product would be honored by Walmart return policy, especially since I had purchased it from Walmart.
When I attempted to return the item at Walmart, I was told I have to contact AntOnline for the return. Your phone support told me to complete it online, where I found out the time passed according to your timeline. I called support they said they put in a ticket and someone would get back to me in 24-48 hours. 72 hours later and no response. Terrible company that does not care about their customers. Scummy practices.
Antonline was great to deal with! I was able to get the New Xbox from their site. The purchase was quick and easy and it did not get deleted out of my cart like other places. They promptly shipped everything out within 24hrs. Highly recommend them.
I ordered a laptop through newegg from antonline. An entire week passed and I never got any response from antonline concerning the status of my order. They will not respond to messages that I and newegg have sent to them. When I called customer support, they just made a support ticket. Gee thanks, not like I could've done that myself. Never got my computer and I never got any help from antonline. $#*! em
Package came with all content as expected. Delivery was fast from the time it was shipped. One disappointing part of the experience however, was receiving the PS5 2 days after release. Many other companies shipped the product out in time to arrive on release day, that would've been nice in this instance.
The Playstation 5 arrived in perfect condition along with the games included in the bundle. My only disappointment is that it came two days after release day. Since I paid $10 for shipping, I expected that it would be shipped prior so that it would arrive on the date it released.
I'll be honest I was unsure about placing this order for the new Xbox since I had not heard of this site before. However I saw them listed as an official vendor for the new Xbox Series console. My order was delivered on time. Satisfied customer!
Let me star by saying I was worried purchasing from a place i don't recognize at first. I order a playstation 5 bundle and let me tell you it came on time with everything in the bundle and now I am the most happiest man alive.
Was charged twice for an Xbox One and called immediately after, two weeks later I still have gotten no response or explanation. Their "customer service provider" isn't directly connected with the company so there's no way to contact them other than through a 3rd party service provider telling you they've "sent email" that never yields any result. I would GLADLY pay the measly 20 dollars I "saved" to shop with a reliable retailer. This site is as back alley as you can get.
I was simply blown away at the amazing customer service and speedy delivery of my next gen console. The website worked flawlessly through checkout and I was able to follow up about my order with an extremely friendly associate that took the time to walk me through the steps during a hectic time. You earned a customer for life. Im so happy to be a part of the Antfarm!
I was kind of nervous at first, because it's a company I wasn't familiar with. They had a great deal on the AMD Ryzen 9 7900X3D, so I took a chance. It was a great experience. The delivery was quick. The product was as expected at a very good deal. Thank you ANTOnline!
Been trying to get ps 5 from Target. The site kept crashing. The same thing happened with Walmart. Then there was hope with Kolhs. Received confirmation email and order went from submitted to in fulfillment. Two days later got email saying order was cancelled. I was ready to give up but one day I went through my ps 5 with all the retailers and nothing. Then it hit me. Let me try antonline. Lo and behold there it was. A thing of beauty. I wanted to get excited but was scared something was going to go wrong. I pressed add to cart and then went to check out. Superb. Quick and easy. You guys made my husband one happy KID and just in time for Christmas. Happy holidays to each and everyone. Thank you.
They claim to have free shipping on every item every day. I assumed I would be able to chose different options for shipping to free. When you enter you PayPal it charges the whole amount. They claimed it was because it was special pricing. Weird considering it says free shipping on all items. Will never order from these people again. Garbage.
Since consoles are practically as hard to get today as they were after their release in 2020, grateful to get a bundle at MSRP. Some of the bundle items are less desirable (ex wired headset) but not disappointed b/c bundle is priced appropriately and, most importantly, with lightning Fast shipping, console arrived a few days later!
I ordered a cpu from them a few weeks ago (around 300$) and they shipped it to me and it went missing. They are at fault because they didn't tell the delivery company to take a signature. I've been in contact with their support for weeks and it seems like they are not taking responsibility. They keep telling me that I will receive an email within 2-3 days but nothing is happening.
TLDR; Package went missing and they didn't take responsibility for it even though they didn't take a signature.
Outrageously Good Value + Free Shipping on Every Item, Every Day!
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- Atlanta, GA, United States
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- Free Shipping
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members