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ANTOnline

Overview

ANTOnline has a rating of 4.6 stars from 3,520 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience and launch day. ANTOnline ranks 2nd among Computer sites.

service
249
value
387
shipping
385
returns
97
quality
828
This company does not typically respond to reviews

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7,611 reviews
How would you rate ANTOnline?
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Pennsylvania
1 review
2 helpful votes
Follow Ed G.
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So my first Christmas going with Walmart over Old Faithful Amazon, due to the way Amazon treats it's employed was horrible. Antonline gave me a "New" piece of crap Xbox ONE that didn't work out of the box. To return the item I have to pay or request a label, which I'm sure will be deducted from my refund. Because I carefully opened the box and needed to tear away some of the plastic wrapped around the batteries for the controller and HDMI cord, more deductions from my refund. I am convinced these folks sell busted stuff right out the door, and the turn around profit they receive is from shipping and returns alone. Lesson learned. Slaving on back to Amazon. Sorry Wal-Mart, but you should check the marketplace sellers you partner with better. Or at the least intervene somewhat.

Date of experience: December 6, 2017
Pennsylvania
1 review
0 helpful votes
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Great communication and on time delivery
November 25, 2020

Ordering with ANTOnline was a great experience! They emailed me with relevant updates and always communicated timelines. Mostly importantly my package arrived on time and the packaging was very well done.

Date of experience: November 25, 2020
Kansas
1 review
0 helpful votes
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Great lil site. One improvement maybe.
December 3, 2021

Great lil site. Totally out of left field, had never heard of this site. But I'm glad I did. The only improvement I'd say is to maybe improve the graphics/search bar for the website. I say this because my first impression of the website was that it was maybe a scam to be honest. But after vetting and going through the site, I'm quite happy with the experience.

Date of experience: December 3, 2021
Oklahoma
1 review
0 helpful votes
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The only light in a sea of darkness
November 25, 2020

Days and days of searching. Subscribing to countless random twitter feeds for in stock notifications. Constantly refreshing Best Buy, Walmart, Target, Gamestop. I hadn't given up hope yet but it was fading. And then ANTOnline reached their glorious, beautiful hand out and pulled me from the darkness. A mere 3 days later my Xbox Series X was placed on my doorstep and a single tear drop fell from my eye at the sight of it. Thanks for coming through in my time of desperation ANTOnline!

Date of experience: November 25, 2020
Antonline R. ANTOnline Rep
over a year old

Thanks for shopping with us, Kyle! Enjoy your Xbox Series X!

Texas
1 review
0 helpful votes
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Fast and Expedient
December 25, 2020

The check out process was extremely easy with PayPal and the delivery arrived 3 days before the quoted day.

My only concern was there was no packing material for safety/protection when the package arrived the tape and box were so wore out I could easily just rip it off and one of my games wasn't secure in it's case and just sliding around. I haven't opened the others yet.

Date of experience: November 25, 2020
Florida
1 review
0 helpful votes
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They change the price
December 26, 2023

So I made a purchase on Walmart.com and they were the seller and shipper. I placed the item in the cart and started the payment process. No suspecting the price would change, processed to process the payments and it changed in the middle of it. From $349 to $399. Called Walmart and they immediately put the price in Walmart and not them. It was there price and they changed it. I'm not the first consumer this has happened to with them on Walmart.com. Called them and they had no sympathy or care at all. Claimed they would reach out to me and never heard back from them. Walmart satisfied the issue with me and I got the help I should have got from Antonline. Thank you Walmart.

Date of experience: December 19, 2023
California
1 review
0 helpful votes
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Excellent service!
September 20, 2024

Received my item in timely fashion! Good deals on their website thanks again!

Date of experience: September 10, 2024
New York
1 review
0 helpful votes
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Making the impossible, possible.
July 7, 2022

There I was with a notification that PS5 bundles were in stock…shock over came my body…would I be able to get one? Would I check out and be told there were no left? Wow the mystery the excitement. Bam…I purchase…boom 2 days later it arrives. Amazing.

Date of experience: July 7, 2022
New Hampshire
1 review
0 helpful votes
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ANTonline gets a bad rep for what seems to be customer service issues regarding returns, but when I was eagerly trying to find a PS5 to pre-order I gave them a shot. I was willing to give them a chance as a first time customer and they have not let me down!

I pre-ordered my bundle back in September and they didn't charge me an extra beyond the $10 for shipping. Once the day came to ship it they did that no problem and two days later I had my PS5 bundle. I think people should cut ANTonline some slack and give them a chance. People who had bad experiences with places are the most likely to write a review. So keep in mind that while a company might have a lot of bad reviews that doesn't necessarily reflect how that company is. ANTonline gets two big thumbs up from me so far!

Date of experience: November 14, 2020
Massachusetts
1 review
0 helpful votes
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Fast and protected package
November 26, 2020

I was honestly unsure when using this site since it was my first time, but I am glad to say that they killed it. I got exactly what I ordered and it came faster than I thought. Everything was nice and protected in the package. Good job!

Date of experience: November 26, 2020
Maryland
1 review
2 helpful votes
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I placed an order for an xbox at midnight one night then decided to read the reviews about ANTOnline. I got extremely concerned about the company, so I phoned the next morning to make sure the company was legitimate.
I called, was on hold for about 10 seconds, spoke with someone right away to confirm receipt of my order. The order was not only confirmed received, but it had already been packaged and put out to ship. My order originally said it would be shipped within 4-5 days and I received it only two days after I ordered it.

I was very happy, had an extremely positive experience and will be ordering from them again. And... I never leave reviews, but felt compelled to because of all of the one-star ratings on here.

Date of experience: July 23, 2020
Texas
2 reviews
0 helpful votes
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PS5s still hard to come by at retail prices
March 8, 2023

I discovered ANTonline when I stumbled on a list of places you could buy new, limited stocks of Xbox Series S|X & PS5s back in early 2022. Once again, they came through with available stock of PS5s that are not marked up for highway-robbery prices. They are fair, process orders quickly and ship fast at a very competitive price. I would have no qualms giving them more business. They earned my loyalty.

Date of experience: March 8, 2023
Virginia
1 review
0 helpful votes
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Shopping made easy
November 24, 2020

While I didn't know about ANT Online until this purchase, I was very pleased with my experience. Ordering was easy, customer service kept me informed on changes to order (which were very reasonable, no big surprises) and timing of shipping.

Date of experience: November 24, 2020
California
1 review
3 helpful votes
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I ordered a fairly expensive item after Christmas because I had some extra money, and the next day it said it had shipped. I kept checking UPS and it said it was in transit for 4/5 days. I contacted UPS after it had passed the "delivered by" date and they said that the label was printed but they never received the package. I sent in multiple tickets to antonline and they only responded to one, saying that they did drop off the package and ups hasn't scanned it. I called their customer service asking where my package was and the lady told me she would put request a ticket for me(which never happened) and was then hung up. It's been 9 days since I placed my order and no update on where the package is, and when or if I will be receiving it.

Date of experience: January 6, 2019
New Mexico
1 review
0 helpful votes
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Order Cancelled for no reason
January 6, 2022

I'm waiting multiple days for my order to be shipped so I send a message asking when its going to be shipped. I then get a reply saying my order has been cancelled at my request... The absolute worst experience imaginable... The problem is this product cannot be casually ordered... This website is the absolute worst...

Date of experience: December 7, 2021
New York
1 review
0 helpful votes
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Quick delivery!
November 25, 2020

I ordered a PS5 and I'll tell you it was very difficult to get one of these, it said it would deliver in a week and a half but surprisingly it only took 2 days! I don't know who runs Antonline but whoever is doing a great job and the website itself is trusted and very good. I got my PS5 brand new perfectly fine with no issue.

Date of experience: November 25, 2020
Maryland
2 reviews
14 helpful votes
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This is hands-down the absolute worst company to have to deal with. They are set up to deliberately be deceptive and deceitful. No way to get in touch with them by phone and they don't respond to emails. They sent a defective computer that I promptly returned and did not receive a refund. I followed the instructions to a T on how to process the RMA for a return. Stay away from this company at all cost regardless of how good of a deal they present.

Date of experience: September 24, 2020
Florida
1 review
1 helpful vote
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Bunch of crooks
November 28, 2015

I wanted to return my mp3 player which did not record from the radio. They wanted the order number which was 24 digits long and the last 3 didn't print right so I had to guess and what they might be. None of the guesses were right (of course) so I was told to email customer service which I did, but never heard from them. Avoid like the plague.

Date of experience: November 28, 2015
Nevada
1 review
0 helpful votes
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Awesome bundle, great shipping!
November 29, 2021

I purchased the 3080ti bundle, the software codes were sent shortly after payment confirmation. Shipping was quick and all items were received. The 3080ti is a beast card, just shy of the 3090 by a small margin.

EVGA has a 10-year warranty program on their site once you register the card if you feel like paying the fee.

Date of experience: November 29, 2021
California
1 review
3 helpful votes
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I bought a small product from them. Took them a long time to ship it. But they did something wrong such that without product being delivered to me was returned to them. Then without even sharing this to me they refunded $9 out of $27 that I paid for the product. I contacted them and they never responded in a business-like fashion. This was small and I do not have time to take it to court. Watch for the bigger items. I have purchased online for more than 10 years and I have not seen anything like that. STAY AWAY from them even if they turn to be a little cheaper than someone else.

Date of experience: February 28, 2013