Casey W.

I ordered a fairly expensive item after Christmas because I had some extra money, and the next day it said it had shipped. I kept checking UPS and it said it was in transit for 4/5 days. I contacted UPS after it had passed the "delivered by" date and they said that the label was printed but they never received the package. I sent in multiple tickets to antonline and they only responded to one, saying that they did drop off the package and ups hasn't scanned it. I called their customer service asking where my package was and the lady told me she would put request a ticket for me(which never happened) and was then hung up. It's been 9 days since I placed my order and no update on where the package is, and when or if I will be receiving it.