Antenna Deals

I placed the order and payment through PayPal went smooth right away but this seller never did acknowledge payment and never communicated
Regarding my order and payment they received. I called up multiple times and no one answer their phone system and always prompt you to leave a message which they return the call, I also emailed them multiple times and of course no response. This seller not sure why they still in business. Where did all these good reviews came from, are they made up?
So disappointed…seven days after they got paid…No customer service.

Antenna came broken, I called I emailed I texted with no response, warranty my $#*!. Please unless you want to waste your money do not buy this product, got to best buy and get one of there's I should have done that to begin with.

I purchased my antenna from them several years ago. Never had a problem with it. The piece that goes into the main tv has a pin that broke the other day. All I want is to reeorder that part. It is controlling two other tvs in the house, so now all three don't work. I have called, left messages, texted, sent emails over the past two days. No response. The customer service line was never answered, just a recording that says they are all busy and leave a message. The part I need is not listed on their accessories page so I need someone to tell me how to get it. I will never buy from them again. If they don't get back to me, I have no other option but to purchase a new antenna. The perfectly good one I have now is useless without that part I need. AArgh!

I bought an antenna from them that looked used in a torn box when I got it. When I tried to contact customer service, I got no response. I tried calling, texting, and email. When I called one time and didn't leave a message, I got a response wanting to know if I wanted to buy something. After several more unsuccessful tries, I went back to Paypal who I used to make the original purchase. Paypal was super and after going thru the Paypal Resolution Process, I got my money back. I would never buy from Antenna Deals again.

Everything was fine till I returned an antenna that did not work. After they received it they would not call me back. Had to get BBB involved. They said they were going to refund me $124.90 which was more than I needed refunded. They only sent $24.90 to my paypal account, which was less than I needed refunded. Bad company with poor communication. Will never do business with again and will tell everyone to avoid doing business with them.

I was shipped the wrong antenna. They lie will not contact you regarding your purchase. You have been warned do not deal with this company. Info from better business bureau as follows.
I will inform you that if you return the item AntennaDeals.com is infamous for not paying the return postage and you may be out of pocket for that item. They said to file a dispute with your credit card company.

Ordered an antenna did not receive an order conformation or tracking number. Left a email message. Called their customer service got no answer left voice mail got a text message telling me to text them. What kind of company text to do business. Good lord. Stay away from this company. Then I checked the reviews that were not on their site. Are they proud of their 1 star. I do not want your crappy antenna. DON'T DO BUSINESS WITH THIS COMPANY

Although trying to reach and interact with customer service was very difficult and discouraging, after posting this review I have learned this owner is 100% committed to satisfied customers. Just before the holidays might have been a busy time trying to keep up with the volumes. They have now been in regular contact with me to properly and satisfactorily remedy this situation. PayPal has blame in creating this fiasco. In spite of this very upsetting situation, their recent effort to remedy will make me willing to place future orders with them. I had placed an online order and immediately discovered an incorrect shipping address was listed after the PayPal transaction completed. I called all the numbers listed on their website at least 10 times over the next several hours. No answer ever. Left messages each time, emailed them as well. Product shipped to someplace other than to me.

After five months, the indoor antenna reception is very spotty. I only get CBS and FOX on a regular basis. I live 18 miles from NYC, so reception should be near perfect. I recently found out from a cable installer that the digital indoor antennas only work well if you have some elevation where you live. I bought one for my Dad's house a little closer to the city than me, and it didn't work at all.

"This is the worst Internet experience I've ever had. They say on the website satisfaction guaranteed and hassle free returns. Not so! I returned the product over a month ago, and after numerous calls, texts and emails, I have heard nothing back from this company. Except the last text I sent to the sales mgr, and he sent a nasty text back to me and still did nothing. The website also said that they value veterans. I happen to be a disabled Veteran and I informed them of this. Didn't seem to have an impact. I finally had to call my bank, cancel my card, and reverse the charge to get my money back. Ridiculous. I would advise anyone who is considering doing business with this company to move on, save yourself the hassle. I will NEVER do business with this company again

I have tried several different ways to contact the company for a RA but no one every answers the phone or the emails. I am sending this back and filing a complaint via PayPal so that hopefully I can get my money back. I wonder what their rating would be without the 10% rebate that they give you for a 5 star rating.

01/07/2019. I have sent the antenna back, tried again to contact them but still no contact. Do not have anything to do with this company!