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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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The customer service on this website is excellent. They are very honest about the quality and condition of the products they are buying, I have done very well, especially when I recommended them to my friends.
I didn't have a single problem with my first purchase at this online boutique. My package was shipped and it arrived 15 days, this was earlier than it was supposed to be here, the shoes I ordered are very beautiful, comfortable and well designed!
My first dress is a little short, but I would say it is because of my 1.75 cm. Design-wise it is exactly what I had asked for. It is worth sharing my experience with this website
First, I would appreciate your good customer service. I would also say that the shipping, value, and quality of clothing treats me well.
The clothing here is consistent in quality and fit. I find it difficult to shop for clothes online, but they are great for small-sized women who may also have a bit of curves.
I like the dresses and blouses that I have bought from Anniecloth, I like the style and the fabric, the price is fair and the shipping rates are really lower than I expected.
I chose a black waxed jacket for my first purchase at this online boutique. Definitely cheaper and better quality than a mall stores.
The clothes that I have bought on this website are of high quality, the fabric is durable, and the colors do not fade after washing, I have been a buyer for a long time and in each of the purchases I have been very lucky, because always. I like everything they send me.
OMG! Awesome place on the internet. I got literally everything I wanted, the dresses and blouses are spectacular.
I was able to find genuine clothes of very good quality. Accessories are great too. Thanks to this website my confidence in buying on the internet has been restored. I like them very much
Excellent. Well designed website. Extremely courteous and helpful staff answering my questions, nothing was a problem. A delicious online clothing shopping experience!
Great website. Is my favorite online clothing store. They have an amazing selection of dresses and their website is very easy to use.
I love this boutique, the clothes are beautiful, the product descriptions and customer reviews are really helpful I've always had great customer service, always super charming, and returns are processed smoothly.
I found the store easy to navigate, lots of beautiful pieces to choose from. The quality of the clothes is excellent. Size may be a little small with some items, can't complain.
Your customer service is the best. They are very helpful when I email them with a question or concern. It definitely makes me come back to this beautiful clothing website!
Very happy with what I received from this website. I have been communicating and they have been very helpful. I will definitely buy more here in the future and will also recommend it to my friends. Thank you!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.