The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Hello, this website is a complete scam. Clothes took 3-4 weeks to arrive and look nothing like the picture. Please do yourself a favor and do not buy from them. The quality and the workmanship is so poor that I am embarrassed to give them away.
This is an absolute scam. They have stolen photos from reputable retailers like Sundance company and at best you'll months later receive a packet that is NOTHING like what was advertised to you. Paypal will not help you as they will side with this scam company providing a tracking receipt. Think about this why are the photos of the model's heads chopped off? It's because they have stolen the photos from reputable retailers to fool you. Don't waste your time and money. I can't understand why Paypal and the government have not put a stop to this scam company and so many like it by now.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Seriously terrible, terrible, terrible!
Please do not order if you don't want to waste your money.
The real items don't look like the website described at all.
It took one month to ship them from China.
You must pay your own if you need to return the items but WITHIN 7 days to get to the facility in China (no way). They even know it is impossible so they offer 15% cash back instead of return.
RMA should be approved within 48 hours (according to them) but it took 8 days for someone to finally respond to my request. It's already 15 days passed from the dalivery date. Anyways, please please do not waste your time, money and emotion with them.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Do NOT buy from Annie Cloth! My order took 3 weeks to arrive and the sweater I ordered was nothing like the photo on the website. Also, the 2 shirts I ordered NEVER arrived.
What's the deal with these sites going thru China for orders?! I know every darn thing is made in China now, but at least thought I'd be getting clothes from a store in the US and get the actual items I ordered.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
DO NOT purchase anything from Annie Cloth. This company is scamming customers. They post a photograph and then produce a substandard item made in China, just like everything you buy from China. The US should do NO BUSINESS w China not only because they are a Communist Regime but also because their products are very substandard and ripping off Americans of their money, their jobs and killing us with thier weapons, pharmaceutical, vaccines and a host of other iems such as food that they grow and we are stupid to ship our food to China for packaging which there is proof that they keep our products and send us there products of chicken and pork. Wake up America!
CHINA is attempting to overtake America!
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Items received bear little (or no) resemblance to the photos shown. Slow Delivery. Save your $$$$$
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This boutique well, the page is easy to navigate, has very interesting designs, easy to buy. I will wait for my order to arrive.
This dress that I bought fits me perfectly, it was so beautiful and much better in person than I expected. I recommend taking your body measurements before writing and ordering them. I measured myself before ordering the dress and it ended up looking great. The dress also arrived earlier than expected.
Very happy. I will definitely order from here again! The dress is exactly as shown on the site. It took a few days from being ordered until it was delivered. To size my measurements were about 16, so I asked and it will have to be fenced. Be sure to measure yourself before, the dress is perfect for me, it is well finished, the fabric is also a feeling of luxury, I am satisfied.
This is stuff you would expect to find in boxes in front of stores for $5.00. What you get is nothing like the picture. No one will want this. I wanted to return it but it has to go back to China which will end up costing more than I paid. This is probably the worst purchase I ever made.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The clothing you get is nothing like the advertisements. The clothes are cheap knockoff. I can't believe they are still in business. They state the earrings I bought were sterling silver and when they came they were made of an alloy material. The jacket I got was nothing like the picture or advertisement. The one on there web site states cotton blend and it looks good, but what they sent me was a cheap polyester! I am allergic to polyester! Talk about false advertising, it does not get any worse. Check out the photo
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Stay away. Cheap clothing. No way to make returns. Wow was I fooled. This is the worse. DO NOT ORDER.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Items made and coming from CHINA - You will be completely disappointed - You will have nothing but problems with Returns and FULL refunds. If you go thru Paypal, it will take months for a resolution and refund.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
This dress is even more beautiful in person! It fit me perfectly, the dress seemed much more expensive than I paid, I can't say enough about it. I love!
I absolutely adore this beautiful new dress. The quality is fantastic for the price. Very elegant, the dress is amazing. I love it and I can't wait to take it to my cousins' party.
Do not order from Annie Cloth. Items look NOTHING like the advertisements. The coat I ordered is cheap, poorly made and actually resembles a shiny Halloween costume. I am trying to get a refund but am not thinking it will happen.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
What I ordered was not what I received. FAKE knockoffs made so incredibly bad and bizarre material. Never responded to my request to return. This seller is FRAUDULENT! Stay far far away.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I'm a knitter and had a gorgeous multi-color dress saved to my favorites on a website dedicated to the craft. I was shocked to see the EXACT same image, including the background, on an ad by Annie Cloth! The knitter had made this dress for herself and never even made a pattern, it's a truly one of a kind. I messaged her to verify that she had not sold her design and she replied that the image had been stolen. Annie Cloth is a SCAM. Beware.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Very happy with my order, arrive very fast and without any shipping problem. They kept me continuously informed about the location of the order and approximate day of arrival, in addition to having a discount. Thank you!
I ordered this sweater... and see the photo of what I received.
Fake Crap, more like nylon material... NOT a Sweater!
See the Difference? Yeah... cheap crap.
And I can not get my refund from PAYPAL due to the discrepancy... go figure. I am CLOSING MY ACCOUNT WITH PAYPAL.
https://anniecloth.com/products/casual-long-sleeve-plus-size-coats-17
Fake Advertising - DO NOT BUY FROM THIS COMPANY.
B. Leo
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth