Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I love this online clothing store, I placed an order for a beautiful and tight black dress, it arrived super fast, the customer service is very good and helpful, excellent treatment.
I love this page, my clothes fit me very well, the size is perfect and the price seems appropriate to me to be fashion that I can buy online.
This site is a scam. Be careful. I never got items ordered and when I tried to call or email (phone number is not connected, says "you have dialed wrong number, please dial again"). I am canceling payment on credit card now. Beware do not order from annie cloth based in Hong Kong. Negative one star rating.
I liked the clothes I bought on this page, although I have everything a little bigger than I thought. Normally, I have size M and it was the one I ordered. I will remember next time.
Very happy and satisfied. Very good material I had no problem with the sizes, even considering that they were not garments for me, but for my sister as a gift. What needs to be done is to be guided by the indications of the measurements according to the size. And meter in hand choose the right size, the design is very beautiful. To highlight, the day arrived that indicated that it would arrive. A success without a doubt, is already a reference store.
I ORDERED FROM THIS COMPANY LAST YR, WHEN I DID RECEIVE PANTS (5) THEY WERE ALL SHIPPED SEPARATE SOON AS I RECEIVED 1ST PAIR I NOTIFIED COMPANY TO LET THEM KNOW DON'T SEND THE REST. WELL THEY SEND THEM ANYWAYS ABOUT 4WKS LATER. I WAITED FOR ALL SENT THEM BACK 1/3/20 AND FOR SOME REASON WHEN PACKAGE GOT TO CHINA NO PACKAGE. PACKAGE WAS RECEIVED 1/12/20 IN CHINA NO REFUND, NOW USPS SAYING COVID-19 WHICH STARTED IN 2/2020... DON'T BUY FROM THIS COMPANY OR SHIP USPS PRIORITY
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
They have very original, different clothes, very good quality, excellent customer service, fast shipping, prices, I am delighted with my order.
I found this clothing store of good quality, my new dress looks just like in the photos, it met my expectations.
It was fantastic to discover this store, finally normal and youthful clothes of my size. Goodbye t-shirts, goodbye stamped old lady, long live fashion with curves.
This boutique has a great clothing designer and it is a pleasure to buy them. I could not have been happier with the purchases I made here.
I ordered an outfit online and needed to resize it, the customer support team was amazing. When the outfit arrived, it was perfect! Highly recommended
The customer service girls are amazing here, they are so helpful and understanding, they have been fabulous. The best customer service I have ever experienced on the Internet! Thanks girls! :)
I bought a choker online and it was faulty, however it was a pleasure dealing with this store. They were very helpful and gave me a store credit. Very good customer service.
Incredible quality and price of my new dress! Within a few minutes of sending an email, I received a response that was very friendly and helpful. This online store generates confidence in me.
Fantastic service from the team on this page! Very friendly and helpful! :) Could not have asked for a better experience! Definitely going to buy here again!
This clothing website was amazing and responded to my email very quickly, even at night! Great service everywhere :) I hope to buy again soon!
I bought a beautiful Show Po dress and the color ran when I washed it! I was really worried and couldn't get the stain off the dress, so I contacted them immediately. I received an email in a matter of minutes and we discussed my options. I was attended by a girl, she was so lovely and made the experience easy! Thank you for your understanding, it makes dealing with you a real pleasure!
This store is great to deal with. Buyer service has a happy and positive attitude. Definitely a charming boutique.
A girl in this boutique was very helpful to me. She responded to my emails almost instantly and arranged for a replacement item to ship immediately. The best customer service I have received in a long time! Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
We did not offer phone service.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth