The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Excellent! He ordered a couple of things, has excellent communication with the site and arrived on time. I totally trust these guys! Congratulations!
I bought lots of things that looked beautiful however only half of what I ordered arrived and was horrible poorly made terrible material bearing a slight resemblance to what I ordered not only did they make it impossible to return I also received no money back not even for the things I didn't receive but nothing for the useless material they did send
Cheap crap
I am extremely happy with all the items I have purchased in this boutique, so I keep coming back here!
Most of the stuff I've gotten have fit really well. I always get compliments on my clothing from this web store! Highly recommend and so affordable prices!
I bought several shirts from this clothing website, I also ordered a short skirt that has a perfect fit. Her clothing line is fabulous. I would recommend it to all women in the world.
Amazing delivery as always, the quality of the clothes I bought here has me very satisfied, it is an online store easy to want and recommend.
Buy two clothes in this store. The skirt was just what I needed. I loved the simplicity of everything. The blouse will look great with my jeans. Thanks, keep up the styles.
I just made my first purchase on this page. It was easy to order, the clothes are true to size and the quality is nice. Also the order arrived quickly, the follow up was pleasant.
I really appreciate the patience they had with me. I know I had many questions, all answered quickly and politely. Thank you
This shirt I bought here is elegant and unique. I ordered in ivory and was concerned that it was too white, but I wanted it to match the lace. It turns out that ivory is the perfect color for this shirt. I am very excited to use it.
This dress is absolutely stunning, the fit is very comfortable. I ordered a size 4 and my measurements were accurate depending on the size of the website. Again, the dress is beautiful, but I would recommend ordering it with your measurements instead of the standard size.
My experience buying my dress here. I arrive well packed, the seams and the fabric is perfect. I appreciated that you carefully put it folded in a package and don't store it like a rag in a bag. Really very nice.
I ordered this dress for the formal dance of my university. It's just beautiful, just like the picture, I'm very impressed, better than anything I've seen in stores.
Beautiful dress. I order this dress for an event of my company, they sent it super fast, the size is perfect. I will definitely order from here again in the future.
I ordered 3 items from Annie Cloth about 4 months ago. A bohemian caftan, a casual everyday shirt and denim overalls. I received two items yesterday and I am appalled at this "apparel". I am afraid of what I will get when the overalls get here. The shirt looks NOTHING like pictured. It is cheap, thin, CRAP! The caftan looks more like a grill cover, a ratty, cheap, ugly grill cover. I can't get the site to respond to my emails. NEVER order from this company. They are a fraud. I have never gotten clothing this craptacular ever! I want a full refund. They haven't even shipped the overalls yet and they can keep them! Terrible crap clothing and no customer service!
Ginger Bowman
Ripped Off
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I made my worst mistake ever, I bought clothing from them, didn't realize they are from China, i received it but all garbage! And totally diferente from the ones I ordered, looked old and seems they were made in a hurry cause still have lots of crap on the bags, requested money back after I sent back that garbage to the address they gave me, and the they said that was not the correct address and I will never have my money back, so I lost the garbage and the money! Never ever! Buy anything from them! Is all $#*!! One start is a lot to give them... not worth it. Stop stealing our money
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The order arrived before the scheduled date. The best market price. The company tracks and informs you at all times. Very professional and delivered with the client. I recommend buying on this site. I will definitely repeat.
I have ordered several items from this store and never again. The sizes are terribly wrong, and the material is CHEAP! I took some of things I ordered straight to Good Will. It was that bad! I wanted to return the items and couldn't find any return address or any customer service. Beware if you order from Annie Cloth. It's a rip off!
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The order I placed in this online store arrived on the agreed date and perfectly packed, they met my expectations.
The purchase was safe and clear, and shipping is usually fast. The emails took no more than a day to respond, so overall I can say that I am satisfied with the purchase. Recommended store.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth