Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
A very satisfied regular customer. I like the designs, the sizes of the clothes that I buy all fit me well and the shirts are comfortable. I definitely recommend this online boutique.
All the clothes I've ordered looks completely different from what I ordered. The quality of the clothes is very cheep and the sizes are also crazy. I ordered a blouse and because I love the way it look the colored item was a large and look like a small and the white was more like xl. I am a very dissatisfied customer and will never recommend this company to anyone. Everything will be returned
I have loved of this web site clothing for the longest time. I often shop here and have never had a bad experience. The customer service are always helpful.
I finally got my full refund, thanks for from the buyer service, the clothes I order is really nice but too bad that they are out of stock
I love this store. If I'm looking for a cute two-piece suit or dress for an event, this boutique is my first stop, I am never disappointed.
Good delivery time and super good packaging, very good quality clothing. This boutique is very complete and modern.
Beware -- do not order from this Chinese scam site. Ignore the hundreds of good reviews that they paid for. The reality is that the only thing this site is good at is stealing photos from other sites of really cute clothes, then making extremely low-quality copies. I mean laughable. I'm using my 2 items as dust rags because it wasn't worth the cost to ship them back, and they don't reply to complaints anyway -- or allow authentic negative reviews on their site; the ones they post are "my shipment was later than promised but I love it anyway" or "there was faulty lace on the dress so a kind woman helped me with a replacement," etc. Total B. S. Do your research online and you'll see tons of bad reviews and photos of what was ordered vs. what was received. Don't be scammed by Annie Cloth.
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
They lie about shipment dates and will NOT return your money. Their products are of the lowest quality - substandard materials and poor fabrication. I would not even make cleaning rags of these garments. They will go into the trash bin. DO NOT DO BUSINESS WITH THESE PEOPLE.
Sorry for all inconvenience.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Not only are items I ordered of incredible quality and absolutely beautiful, customer service was excellent! The person I emailed was extremely helpful and resolved the problem quickly!
The purchase process was easy. I'm usually size 10 and most of the clothes here are true to size. The high-quality delivery was also on time. The staff is very helpful and was attended on a holiday. I never had that before
When I received my dress, the lace on the chest was faulty, so I sent a photo to the boutique. A very kind woman contacted me immediately and received a replacement in the mail. It fits perfectly, so save my outfit for the weekend.
The dress is amazing, can't wait to wear it, it is more beautiful than the picture and the size is perfect! Thank you very much! One of the best online stores!
I made an online purchase and upon arrival one of my items was defective. I sent an email to customer service and a girl responded very quickly. She apologized for the inconvenience and was very helpful in letting me know what options I had. I adore this boutique and will continue shopping on the website anyway! Thanks for your service!
I am very impressed with the service I have received. By email I was able to find out how to return it for a refund that was fast and highly efficient. The service I received was very good and I could not fault them at all. Thank you, I love your products and services.
I ordered several items, all fit very well, especially the blouses, they feel good quality. Fast delivery is an added bonus. I will continue shopping in the future here!
This boutique has clothes that fit plus sizes, my packages always arrive so fast. Not only that, but if I have any questions, the team gets in touch with me quickly
Chinese thieves! I would give million zero stars if I could
Beware.
Junk, absolute junk!
If you return
You will have to pay 50 bucks and your return will never make it there
Please, DO NOT BUY ANYTHING FROM THESE CHINESE THIEVES
SAVE YOUR MONEY!
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The website is very easy to navigate and I can always find something suitable for the occasion I am looking for! Great variety of good quality products and a super friendly and helpful service team. Usually the size is correct, some products are smaller, however, the service team is always available, making any inquiry and return very easy.
I like the way all the items are sent on one package. They have a lot of variety and affordable prices. I like it so much
I am very delighted to be shopping on here. Their clothing are amazingly cheap and are always of top quality. Shipping is fast, and Customer Support is very kind and responsive.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you wan to return, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth