This boutique well, the page is easy to navigate, has very interesting designs, easy to buy. I will wait for my order to arrive.
I asked for a beautiful sweater, it is warm, very modern and fashionable. Delivered well and very fast, I will buy again from here.
The website was easy to navigate and everything went faster than I expected. The prices are excellent (very low) and the quality is high.
Returnsgo back to CHINA & you have to pay all the return & custom charges - BUT WAIT - if you dont want to do that - they will give you a whopping 15% cash refund on your order
I promised pictures if I ever received my pkg. Well today I did, take a look at what I ordered in pic 1 and what was sent. I'm taking it to goodwill.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
On behalf of myself and everyone else this company has rear-ended, I have filed a formal complaint with the federal trade commission against them. I never order from a company unless thoroughly researched and I got sucked into the beautiful clothing in a pop up. Worse, when I googled about the company this morning after noticing the Chinese letters with my order number, and realized I had stepped into a scammers delight, I knew I would never see my money again, I happened to luck into a site that posted all the reviews and they were bad! No way to talk to anyone, no response to how to return an item, items going to other states and when they were received, we're not at all like the items posted on the site. Can hardly wait for mine if I ever get it. They use the cheapest thinnest cloth, plastic and rubber to make absolute crap. I was concerned and called the bank to see if there had been any activity, to find out this Chinese outfit had made 4 attempts to enter my account now that they have all the info. Annie cloth is a scam, do not give them your information and don't open their email. If I receive my item, I will take pic of it and of what I thought I was getting and send it. I hope this info helps someone else.
Thank you
I have read several negative comments about this website, but I have had a great purchase here, so I will rate this online boutique with five stars!
My skirt is exactly like picture in the web store. I love the material of the clothes, not too see-through and the neat seams too. Quite satisfied.
My whole order looked great. As good as if I had bought it at a mall. Thank you for answering my email also for clarifying my doubts.
I felt the shipping rates were too high. I didn't realize the items were coming from China when I ordered. It took forever to get my order.
Your shipping rates are too high. I hope I can get this before Christmas.
I found a pleasant surprise on this website, I got a gift for my graduating sister, I was happy with the style and elegance of the dress.
Nice shirts for low prices. The ones I bought are a little small so I reordered the next size. Now I will buy a dress here again.
The best products! What variety and love fashion! Very encouraging in this society. It is very easy to shop on the website and find what you need.
I am always happy to buy accessories from this website. Shipping is fast, I loved my bags, I hope I can buy them again in no time.
Shipping cost seems excessive and delivery slow but it was worth the wait the shirt is fun and pretty
Excellent client service. I found a dress that I liked and it was easy to buy it online, recommended.
I ordered on this website for the first time 2 weeks ago. The dress was exactly the same as the one shown on the website and of great quality. Shipping was also fast. I WILL DEFINITELY BUY AGAIN!
I bought online here a couple of very nice and high quality accessories, good packaging. I am very satisfied!
I talked to customer service and they were very helpful. Easy ordering system and very reliable delivery. All good.
This is my first order. Although the item is well made I find the sizing a bit too small.
Overview
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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