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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
Canada
1 review
0 helpful votes
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Internet shopping
September 11, 2022

Sizing is difficult when ordering on the internet. The item I received was too large, Anniecloth will replace it with a smaller size, no questions asked

Date of experience: August 12, 2022
Miss W. — Anniecloth Rep
over a year old

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

Oregon
1 review
0 helpful votes
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Raw hems
August 11, 2022

I wasn't sure why these clothes are so cheap, but it appears that the 100% polyester, and some raw hems may be why. I do prefer the more simple, classic styling. It would be nice if the classic, simpler styles could be in one section and the "statement" styles in a separate section. Thanks.

Date of experience: August 11, 2022
Michigan
1 review
0 helpful votes
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Cotton tops
September 10, 2022
Updated review

As a new customer, I ordered a knit top in M and it's too tight (not a true Medium). I then ordered at top in L, hoping it would be a looser fit and it's like the Medium. The sizing on these items weren't true to the chart on your site..

Date of experience: August 11, 2022

First time ordering so I can't say
July 11, 2022
Previous review

First time ordering so I can't say.

Date of experience: July 11, 2022
Virginia
2 reviews
2 helpful votes
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Nice clothing!
August 11, 2022

Nice clothing, reasonable prices by far and looks good! Very fashionable! Some items were made from flimsy material, but most were nicely made.

Date of experience: August 11, 2022
Canada
1 review
0 helpful votes
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With Anniecloth
August 11, 2022

As I am not used with buying clothes on the web, I make mistakes in buying the clothe to large, but now I know my size

Date of experience: August 11, 2022
Canada
1 review
0 helpful votes
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I have emailed the service at Annie Cloth twice in the past 14 days and had no response to return two items.

Date of experience: August 10, 2022
Miss W. — Anniecloth Rep
over a year old

Hi, would you mind to share us your email address or comfirmation number through private message for us to confirm?

Arizona
1 review
0 helpful votes
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Shipping drama
September 9, 2022
Updated review

Many lovely items, at great prices! Styles for just about any age.

Date of experience: August 10, 2022

Many lovely items, at great prices!
July 9, 2022
Previous review

Many lovely items, at great prices!

Date of experience: July 9, 2022
Utah
1 review
0 helpful votes
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Anni Cloth purchase
August 9, 2022

The 3 blouses that I ordered were of very low quality. I wanted to return them, but they reminded me that I have to pay the shipping... to China! The offered me a 15% return fee to forget the whole thing. I doubt I will see that come. I will not order anything from them again. Even the blouses they sent were NOT as pictured in their online catalogue.

Date of experience: August 9, 2022
Pennsylvania
1 review
0 helpful votes
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So far only received one of the two I paid for.
August 9, 2022
Updated review

Only got one out of two items so far. The sizing good but the quality of the material less than desirable. Quicker shipping than my first order last year which took four months to receive. I still order because the items are unique and I trust God to get them to me every time!

Date of experience: August 9, 2022

Tried offing this item three times two weeks ago and...
November 26, 2021
Previous review

Tried offing this item three times two weeks ago and last week for an event next week. Site continually said NOT IN STOCK but would put it back up for sale. Annoyed no custom service.

Date of experience: October 27, 2021
California
2 reviews
10 helpful votes
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Fifty Fifty
August 9, 2022

Still waiting for the third item. The pants I am not fond of. The top is good, except for the ruffle on the sleeves. I like the rest of the top, so I'm going to rework the sleeves.

Date of experience: August 9, 2022
Canada
3 reviews
0 helpful votes
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Fabulous
August 9, 2022
Updated review

It's so easy to order and returns are good. The product are so nice, I just love shopping here. They have thing that you never see in stores so you don't have to worry 20 people have the same top as you. Lol.

Date of experience: August 9, 2022

Love shopping here, they have great products and good...
May 5, 2022
Previous review

Love shopping here, they have great products and good prices. Shopping here is a fun experience.

Date of experience: May 5, 2022

Easy shopping, great merchandise easy check out, good...
September 17, 2021
Previous review

Easy shopping, great merchandise easy check out, good experience for my first time shopping at Annie cloth

Date of experience: September 17, 2021
Colorado
2 reviews
0 helpful votes
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Have not received all my items.
August 8, 2022

I live the clothes on this site but probably won't order from them again because it takes way too long. I ordered August 8 to have them at the end of August and still don't have them and it is September 7th. I have received one item out of 4.

Date of experience: August 8, 2022
Nevada
3 reviews
0 helpful votes
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Not Satisfied
August 8, 2022
Updated review

I bought 6 pieces the 7th was suppose to be free my bill when ordering it was 43.99 I just received my statement and it was 109.00. Some of The pieces that I ordered was not what I received. It was not a good experience.

Date of experience: August 8, 2022

It was fun
February 24, 2022
Previous review

It was fun

Date of experience: February 24, 2022

So far very nice
November 16, 2021
Previous review

So far very nice

Date of experience: November 16, 2021
California
1 review
0 helpful votes
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Different sizes
August 8, 2022
Updated review

I ordered XL blouses. When I received them I was extremely shocked that they all said they were XL but they were different sizes. One top was so small it would fit a child, another so large it fell off my shoulders. Some are very long and some very short. When I ordered Larges they were all uniform in sizes. It has been a huge waste of money.

Date of experience: August 8, 2022
Miss W. — Anniecloth Rep
over a year old

Our apologies for any inconvenience this may have caused.
The detailed measurements of different products on our website differ even in the same size.If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.


It was great
July 13, 2022
Previous review

It was great. Hope quality it good.

Date of experience: July 13, 2022
New Zealand
1 review
0 helpful votes
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Cat tee
August 7, 2022

By mistake put 2 identical orders in. Was asked if I wanted to delete one did so and have not received the remaining order. Have given up.

Date of experience: August 7, 2022
Texas
1 review
0 helpful votes
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Love, love,
August 7, 2022

I love the clothes. I can never just get a few items, I always get way more then I should. But I can't help it. There so nice and pretty. Love the designs. They also help me hide my fat belly... lol

Date of experience: August 7, 2022
Pennsylvania
2 reviews
0 helpful votes
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Fast delivery
August 7, 2022
Updated review

Beautiful clothing and easy check out, I wish the shipping was lower.

Date of experience: August 7, 2022

Beautiful clothing
July 8, 2022
Previous review

Beautiful clothing

Date of experience: July 8, 2022
Wisconsin
1 review
0 helpful votes
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Beautiful clothes
August 6, 2022

I ordered an XXL because I wear a 12/14 size, I think the clothes run a little big because the XXL was too big--This company is very easy to communicate with and they address the issues right away. I will order again.

Date of experience: August 6, 2022
New Jersey
1 review
0 helpful votes
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Was charged surcharge on my credit card for exchange rate. Very slow delivery but worth the wait if you are not in a hurry!

Date of experience: August 6, 2022
Texas
1 review
0 helpful votes
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Problems
September 3, 2022
Updated review

Sizing chart was off. There was an additional shipping fee.

Date of experience: August 4, 2022

Not bad
July 5, 2022
Previous review

Not bad. Shipping time is a little long

Date of experience: July 5, 2022