Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Was easy to order but took longer than I expected. The dress was not he same style I viewed on the website: Sweatshirt was not what I expected but I should pay closer attention to the fabric before purchasing.
Was ok. I had a hard time registering my email address so just logged in with my G account
I am very disappointed with my purchase from this site. The quality of the clothing is poor, some not resembling the advertising shots, and leggings advertised as for winter, will not be very warm. Some of the clothing did not fit, the size guides are very inaccurate. I won't be attempting to return anything - it will be donated to charity, and I will NOT purchase anything from Chinese clothing sites again!
So far, so good, this clothing had better fit me!
The clothing material is as good as I expected. I just feel a little bit disappointed!
There are so many lovely things to chose from and the prices are great!
Quick and easy. I'm a repeat customer so they have my info.
Click click, all done.
You make it easy. Love the beautiful colors of your products.The color of the boots were good.
Beautiful colors and the shape of the clothing is different which compliments their uniquness.
Nice colors. Your clothes are different in design and the way their cut which appeals to my taste.
Everything didnt fit, all too big and I followed the measurements. Plus the material was not the greatest with a couple tops.The free bracelet was the highlight :(.
Sorry wont be back.
Ok but shipping is too expensive. Amazon doesn't charge to ship. It didn't cost you over $40.00 to ship one package.
It was easy. I picked out the items I wanted and ordered them.
I feel like I am taking a chance on ordering online. Previous times I have done so, the clothes were much too small for the size labeled. I am reluctant to do this, but the tops are so pretty that I am taking the chance. I hope I am not disappointed.
We received our order and the products were of such poor quality. We wanted to return the entire order, and were informed that the items would have to be sent back to China at our expense, including shipping and custom fees. We were offered a 15% refund, which was unacceptable to us as the products were of such low quality. We asked for a 50% refund, which was denied and finally settled on 25%. We put the items in storage to use when we needed to give something to someone on need. Overall, totally disappointed.
I thought I was supposed to get 50%Off purchase?
Tops ordered were fine. Shoes ordered took over a month for delivery. Shoes were defective and very poor workmanship. Return policy is ridiculous. Donated the shoes in the hope that maybe someone could wear them.
Large quantity of choices, designs, colors, etc.
Very easy to use
Love all the choices
Enjoyed the convenience of shopping at home
It took a while for the package I ordered to show up but I know with everything considering going on the world affecting shipping it got here in a reasonable amount of time. I'm very happy with my purchase and will definitely purchase here again.
Took to long to mailing address and couple was way to big … and never received my free gift with my order
This time the order was easy and was delivered fast!
Difficult to figure out my size for sure due to fabric
Goods arrived in good condition although sizing a little bigger than expected. But overall excellent.
Great price quality clothing Couldn't wear it. It was too small. Wear a 2x and they didn't offer any size bigger and this was too small.
I still have not received one part of my order that I placed nearly 2 months ago & am considering consulting the better business bureau. Am not hearing from that company.
Disappointed on the return procedure as I didn't realize it has to be sent to China
Hi emily,
We understand your thoughts. Our products are shipped from our fulfillment center in China so the address for returning products is also the return warehouse in China.
As our return policy mentioned, the Buyer is responsible for the return shipping fee. And we will improve our return issue to reduce return shipping costs for customers.
If you do not wanna return the items back to China, please contact our service team, we will actively communicate with you.
Anniecloth
I ordered 14 tops. I have received 13 so far. They are good quality, very stylish, very reasonable price. Just watch the sizes. They run big! But lovely
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Before that, for good willing, we would offer some solution to satisfy our customers. Sorry that you're not satisfied with that. Please contact us or reply to our private message, and we'd love to confirm more details about your return request and communicate with you.