The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
The service was excellent, very professional & friendly and the pricing was honest and fair. The product was exactly as described on the website.
My order was delivered on time, designed perfectly, and looked amazing. I will definitely be using them in the near future. I had a fabulous experience. I'd strongly recommend.
Shopping okay shipping expensive, sizing was small. If I ever order again I will order 2 sizes larger than what I normally would.
I keep coming back. Quality is consistent an compliments abound!
Not su re about product quality, but will find out when delivered.
The only problem is that if an item doesn't fit, it is too costly and difficult to return to China.
I liked the add and checked it out
Very happy with my merchandise
Great and cheap and quick delivery and no fuss buying
I'm so happy with this company! They have been great in communicating and helping me with a custom order. They made the process very simple and they definitely deserve 5 stars!
They offer a coupon discount and never apply for orders over $100. And no free shipping
They offer a discount but they didn't apply the discount automatically
My 1st order was actually to small and they sent the next size asap with not wanting the wrong one return.
The shirt I received was good quality and was received in the time frame promised. Was satisfied with my purchase but I thought the the shipping charges were a little high.
So far, so good! Love it!
It fits perfect and is so fun to wear!
Have been quite pleased with my past purchaces. Everything went smoothly, from ordering to delivery.
I have been happy with the process.
Efficient delivery the first time I ordered. More quality than expected for price!
This site is new to me. I like that there are lots of items to choose from however I would like to know more about the product. I suppose I'll find out more when these items arrive.
Purchasing is very easy and convenient. I was able to choose my items & sizes add them to the cart and either continue to shop or checkout. If I changed my mind and glimpsed something else I could leave my cart and continue to shop and come back to the cart which I did since I liked so many items!
The quality of the items I ordered were less than I expected. Construction & fit were ok but fabric was thin and less structure than pictured.
The sundresses I ordered were supposed to be a small size but they were so large that I looked like a nine-year-old in her mother's dress. I was quite disappointed that the sizing was so inaccurate.
The product description was detailed and helpful.
Size guide was helpful but not all tops were either too big and too small when going with suggested size
Easy fast collection and great prices
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
The detailed measurements of different products on our website differ even in the same size.
Please accept our sincere apologies for any inconvenience caused.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply. Our contact way: https://anniecloth.com/contact-us