Anita Goodesign

I purchased 2 embroidery designs from anita goodesign on line for $69.90. They sent me an e-mail telling me I could down load them when ready. Of course I had to have a pass word to have access to my purchase. I signed in and added my password as required. My password didn't work. So I decided to change it as they said my password was to weak. I tried several including "ONEdizzybubble123" they kept saying it was to weak. After several failing attempts, I contacted them. Nothing. So I contacted them again as told them I just want my money back since no one would help me. Still nothing. No designs, no money and no e-mails. This has been weeks ago and no respond...

Some of the WORST customer service I have ever had to deal with. Via phone snappy snid replys and on emails is just a horrible. Condensending attitudes. They need to change the name from GOODesign to Anita NOdesign