• AnastasiaDate

AnastasiaDate

Overview

AnastasiaDate has a rating of 2.77 stars from 1,275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AnastasiaDate most frequently mention credit card, customer service, and social media problems. AnastasiaDate ranks 11th among International Dating sites.

  • Service
    184
  • Value
    151
  • Shipping
    78
  • Returns
    87
  • Quality
    147

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 6.7%
Positive
1
Neutral
1
Negative
13
137
See all photos

What reviewers want you to know

Positive highlights

  • I didn't believe in dreams and I am very grateful to Anastasia date website and to the interpreters, for their help.
  • I made some great friends and finally met my soul mate here when I honestly renounced the idea of true love!

Critical highlights

  • I cant believe this scam site is still allowed to opérate.
  • As soon as my credit card fraud protection saw it they denied chargesand notified me.
How would you rate AnastasiaDate?
Top Positive Review

“This is a great site with a very clean and simple design”

Greyson G.
3/15/23

This is a great site with a very clean and simple design. Over the years at Anastasiadate, I have met many partners, both for casual hookups and long-term relationships. It might seem a bit small after a while, but if you're willing to put in the work, there are enough interesting people to make it worth your while.

Top Critical Review

“Cool”

Elvyn S.
2/4/24

Enjoyable and awesome col great and so much lovely all cool amazing chat with good rate fine app greay

Reviews (1,275)

Rating

Timeframe

Other

Reviews that mention popular keywords

anastasia date (68) scam site (27) credit card (22) video chat (36) soul mate (16)
Thumbnail of user johnj4212
1 review
0 helpful votes
April 6th, 2024

Fella's if you gotta pay to send a message each time - that's a good sign it's a scam. Why do you think legitimate dating sites only charge an affordable monthly fee for unlimited messaging yet these sites require you to pay every message.

Why do you think they won't let you talk to them off the site? Because it's a scam and the girls get paid to talk you and try to get you attached to them and spend thousands or tens of thousands.

There are legit videos on youtube of people who worked for the site talking about how it's a scam and the women are tricking you to make $$$ for the company.

Oh is it the excuse that they "translate" the messages that's why it costs money? BS, you don't need translators there are apps like chatgpt that are free and provide instant accurate translations.

Boys any site that requires payment for messages and doesn't want you off the site on a different app to communicate IT'S A SCAM. It's a very clever scam but everyone in ukraine knows these women are working jobs not looking for love.

And trust me if you're struggling to find a woman in the US - a 25 year old super model isn't interested in you, your greencard isnt enough. And if all she wants is a greencard then she'll just divorce you later.

Also if you REALLY want to talk to women from ukraine or other countries just download tinder and pay $40 a month and you can change your location to anywhere. You won't have to pay anything to message women. Why tf would you spend thousands on this scam website instead?

Service
Value
Shipping
Returns
Quality
Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Dear John,

Thank you for sharing your thoughts about the site am sorry that our premium rates left you with doubts and disappointment.
Indeed, communication in the platform requires certain amount of credits that are use to pay for the premium communication services you're using when connecting with your match/es. As a legitimate website that solely exists for the objective of providing premium communication services for likeminded-people. There are few reasons why our platform is not the cheapest, and one of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. Once a confirmed member is proven to have committed any wrongdoings in the platform, we make sure to refund the credits incurred in communicating with them. We have an Anti-Scam policy that is strictly implemented to prevent wrongdoings such as misusing the communication services to be compensated in the platform. Thus, If you suspect a member displaying any activity that falls in one of the grounds of anti-scam policy, please do not hesitate to report it to us with relevant details at support@anastasiadate.com for urgent assistance.

Thumbnail of user rogert214
3 reviews
23 helpful votes
April 4th, 2021

I'm convinced that they pay these girls % for chatting. They always want to chat, spending days and nights online. Their interest isn't genuine. Anastasiadate girls ask for gifts and even if they agree to exchange contacts, they do it so they can ask you for money. I don't trust Anastasiadate anymore!

* AnastasiaDate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user dmitriya13
Alexander S. – AnastasiaDate Rep

Dear Roger,

Thank you for your feedback.

I am sorry to hear you feel about the website that way.

There are a lot of people nowadays, who like being online a lot. It's a common thing in 2021. Just give yourself some time as every relationship needs that.

Please tell me more about your experience and I will be glad to assist.

Thumbnail of user peterd66
2 reviews
329 helpful votes
January 24th, 2015

I wound up with a $140+ bill for stuff I didn't order. I was told by the customer service guy I had selected automatic payments. Nope, sorry, I went back and checked my settings... Just what I thought, it was set for no automatic pulls against my account. Was told that I sent a thumbnail embedded in an email - $16! No warning, no nothing,'bang. Great looking stable but a highly questionable business model!

Tip for consumers:
Find another site....

Service
Value
Thumbnail of user larryr46
1 review
39 helpful votes
May 17th, 2016

This site to two separate occasions attempted to illegally charge my credit card to the tune of thousands of dollars in a period of two days. Then had the money laundered to five different banks in five different countries. How these guys get away with this stuff is beyond belief. Why the US, or Interpol hasn't put a stop to their shady activity is beyond me. I wouldn't recommend using a credit card on this site for any reason. Buy debit cards so when the funds run out they cant reach their greedy little fingers into the pot to help themselves to more.

Thumbnail of user pauls1263
2 reviews
3 helpful votes
October 28th, 2019

Yes, Anastasiadate is the same trap for dummies: fake profiles.
Well, maybe they also have real profiles, but what I saw are fake.
I will not disclose how I detected their scam because I do want them to learn from my letter and correct their errors.
You, guys and girls just be smart, observing and careful: you will crack them instantly.
Keep out of them, do not pay them a cent.

Thumbnail of user ricks596
2 reviews
2 helpful votes
November 9th, 2018

The site is too expensive. I beleive the profiles and women are for real but it is much too expensive. It is obvious that there is not enough men on this site when I get 100's of women trying to get together with me. I've had several women write me 50- 300 letters. These women want to be loved but there just is not enough men and (us) men are tired of spending too much money on this site.

Thumbnail of user kevinc97
1 review
77 helpful votes
August 25th, 2015

I have spent a lot of money on Anastasiadate, it's only a place to connect, from there it must be done through the agency. It's a very tricky place, don't bother with emails until you travel there. Get your own interpreter. I know that some men just go to Ukraine and will only spend 5 minutes on Anastasiadate.

I also see many pictures of women who have not been online for many months, but the option to send her a letter is there?. If I can go back I would have just traveled there for a couple of weeks. Hope this might help someone

Thumbnail of user barryd21
1 review
42 helpful votes
February 16th, 2017

I have to say anyone that rates this site over a two has to be seriously deluded. Sure it gets 4 stars for layouts and ladies but let's not be fooled by what lies within and is hidden from us.

Note: first and foremost that the ladies you see are under some kind of binding contract with their agencies. They effectively sign an exclusivity agreement meaning they cannot use another site.

The ladies are for real... there is no question about that. However, are they being truthful with you is what I want to discuss. I believe many of them are already in a committed relationship of some kind. There are two types of ladies working at Anastasia. Model/Translators, and Translators.

Model. Translators are those women who generally have a web cam or work at the agency and use the agency web cam. They make money by chatting with you, getting letters from you, and yes going out on real dates with you.

Translators strictly work for Anastasia. They are the ones who could be married, in a stable relationship or may even be men. Their job is to engage you in chat, and write letters etc etc for which they are also being paid. I am sure this has happened to some of you, where you think you are actually talking to woman you intend to. Only to find the lady confused about your last conversation. She appears not to know what you are talking about. Guess what? You are not talking to who you think you are to and probably never were. Anastasia translators monitor allow them see numerous men checking profiles. And that is there queue for them to engage you in conversation. You get attached never knowing all the while, you are not talking to who you think you are.

What is really interesting is what happens when you go to Ukraine and meet your lady. Most of the time they will insist on using a translator from their agency. I suspect many of these ladies really speak English better than I do. However if you want a date, you will agree. Get ready to shell out 20-30 bucks an hour for that. You will be paying two dinners as well as your won as the translator needs to eat too. Now if you were chatting with a model. Translator... she will meet you claiming as she did on the website that she does not understand english, when in fact she does. You will meet here have a nice dinner... but if you plan on ttaking it much further... forget ti. Does not matter how many dates you have or how many trips you make to the Ukraine. Forget it.

Now if you happened to have been chatting with a translator, and now want to actually meet the woman you thought all along you were chatting with,,,, the translator will notify your lady that you are coming. The translator supervises everything... arraigning the meeting and being the translator. And guess who this translator will be? The same woman who you really been chatting with all this time. It is smart... to prevent confusion. Again the dinners, translation fees... watch out for menus that over charge foreigners. I believe personally that their are arranged kickbacks going back and forth.

I want to mention one more thing: I gave this a rating of 2 stars. That is because indeed their are some very serious lonely woman on that website. You will run into them from time to time. The point is get as much information from them as you can. If it seems it is too good to be true... trust me you will have a problem.

Ukraine is desperate economically. A physician in the Ukraine makes no more than 250 US a month. People are desperate.

Use your own God given common sense and you could get lucky. Let them do the talking and ask pertinent questions. Under no circumstances... send them even a nickel or give them an expensive gift unless you are already lovers and have a commitment with each other. They won't like it... too bad. Move on.

I personally have been using Anastasia for three years, and have met 12 women their on 4 trips. Everyone of them still want to date me again... I bet they do. I seldom go on that website anymore.

Be smart guys.

Thumbnail of user robertfk
1 review
251 helpful votes
August 12th, 2015

Hi:
I have spent just over $100.00 USD on this site with Olga. I have been suspicious of this site shortly after joining. I have separated with a lady of 17 Years. Actually, the joke is on them as I have had a great time conversing with Olga (whom ever) and helped me get through this bad time. Has been cheap fun but now will be leaving the site. They are trying to get me to stay by there browny point system, enough of this one. Frank!

Thumbnail of user bencks
4 reviews
0 helpful votes
May 26th, 2017

I can very proud to say that I have signed up all the russian dating site, I am now plan to write every dating site I had used, This site I want to say is their service not good enough, every day when I want to talk to their customer service, there is none to reply my question, because of some question that I can't receive on time, I lost the love of the russian girl.

Thumbnail of user amosp16
3 reviews
4 helpful votes
December 22nd, 2018

When I use the webcam and start to chat. It was dark and I saw nothing in the cam. What does it mean? And it was still charging even though I was chatting,

Thumbnail of user mariam247
Maria M. – AnastasiaDate Rep

Hello Amos!
We apologize deeply for this inconvenience. It must have been a connection issue. Please contact our support team, if any credits were deducted for this session, you will get a refund.

Thumbnail of user edmondr3
1 review
7 helpful votes
October 1st, 2017

How do i unsubscribe from AnastasiaDates? I've been trying for a few hours all ready!
Edmond Rousseau, *******

Thumbnail of user mariam476
Maria M. – AnastasiaDate Rep

Hello! You can unsubscribe by clicking unsubscription link on the bottom of every email. If you are talking about deleting your profile, please contact customer service.

Thumbnail of user jerryh54
6 reviews
111 helpful votes
November 15th, 2015

This is from an actual user of the site for nearly three years. When I joined in 2012, all you had to do was create a profile and pay for credits to send letters or chat. Now, as of October 2015, they have recently implemented a 10 dollar a month "membership." It does not include anything, it is just another money grab, and there are many. Without this so-called "membership" you cannot communicate with any lady. And communicating is the point of the site. You have to purchase credits, as they are required for everything. Ten credits just to open a letter after the initial free letter, ten credits to send a letter, ten credits to open any additional photo the lady sends, ten credits just to view one of the lady's videos. If you want to chat, it is one credit per minute. If you want to see her live webcam, it is two credits per minute. If you want a "higher quality" webcam of her, called Cam Share, it is a credit-eating 6 credits per minute. You will get bombarded with dozens and dozens of invites while online, asking you to chat with various ladies, usually from Ukraine, but also from other Eastern European countries and sometimes Russia or Europe. It is very easy to lose yourself in a web chat, especially when the lady sends photos (15 credits to view during Chat), and the lady is interesting, naughty, or starts talking about wanting you to visit them. In just an hour, you can burn through over a hundred credits, and credits are not cheap, we are talking hundreds of dollars for enough credits to chat with just a few ladies a night. The more credits you purchases, the better discount you get, but you will still need a lot of credits, especially if you meet a nice girl and she wants to chat a couple of hours a night. You will easily spend a over a thousand dollars a month if you enjoy chatting, and the ladies love to chat with the webcam. Yes, there are real ladies here, some who genuinely do want to meet someone, but there are other's just there to find a gullible sugar daddy.
I did meet some ladies on the site, and ended up visiting four ladies in various cities in Ukraine in three separate visits over two years. None of them amounted to anything special. Two were nice, and I still email them occasionally with personal email. One turned out to be a schizophrenic, and one turned out to be a gold digger. You just never know until you meet them.
This site does not let you exchange personal information in letters or chat. You can call them with your phone, but it is very expensive.
A few things I learned: the ladies will encourage you to chat for a long time. They do not want to give out personal information. Some have no intention of wanting to meet you. Many will lie about coming to visit your country. Never send them gifts or money right away. Make sure you get many photos of them, and make sure they are current (some of the profile photos are old). Make sure you use webcam with them. Make notes about important things they tell you on chat and webcam (I found out they often tell you something in a letter, but something totally different in chat, and something different in person. A good sign they are not serious or they are scammers).
I cannot recommend this site, it is for those with much disposable income only. On the other hand, I did meet some nice people, and I did visit an exotic country because of this site. But other than a few memories and a couple of distant acquaintances, I am a lot poorer, if not a bit wiser.

Thumbnail of user adams106
1 review
888 helpful votes
August 10th, 2014

Hello all,

I write this and I expect you will do what you want as you're probably in throes of lust for some hot model. I can not say for certain that all of women on here are illegitimate, but I have used this site off and on since 2005 and I have never found what I'm looking for. In this day and age there are plenty of free dating sites that have real profiles of foreign women. Those women will beg to Skype you, which, for the those of you who might be a bit slow, is free video chat!

The reason I post this today is there was a woman who sent me four letters before I ever responded. I guess this site will let the women know if we, the men, have read their letters. A fool and his money easily part ways. So impressed was I by her apparent tenacity I wrote her back and it was then I received a generic response with nothing from my previous letter in it.

I still have a few credits which I can write a letter in your place to whatever girl you believe is your future wife. Just make a good case and add an email account that will probably be quickly spammed, but I'll reply back if I haven't given those credits away yet. We can go from there.

Thumbnail of user jeffreym31
1 review
885 helpful votes
April 9th, 2014

There is a mix of truth and deception here. The less glamorous women may be legit. The young models... well... if you're middle aged and average, the deception is that these foreign women don't care about your age and looks. Of course they care. These foreign models are just looking for an honorable or faithful man? Suuurree.
I transitioned from trial to full membership. All these chat requests that fill your screen during a trial membership... these requests cease. The lure worked, and the hook is set. Disgusting, deceptive technique.

Thumbnail of user johns841
1 review
262 helpful votes
March 7th, 2015

After my other review I received many messages about the girls I met, so I decided to write this one, I hope it helps.
Below is a list of some girls I met. Only a couple of them I did not meet in person, but they had my personal information, and we agreed to meet, then they arranged many excuses, but kept trying to chat, always saying things like I LOVE YOU, I THINK OF YOU ALL THE TIME, YOU ARE THE ONLY ONE, etc. In fact all the girls listed below wrote like that and some sent very spicy messages.
The ones I met in person in Ukraine were very clear about what they wanted: money and presents. A couple would exchange sex for money, some wanted to travel (maldives or dubai), none of them were really nice persons for a relationship.
Bottom line, maybe you can meet them and they really fall in love with you, and you get married, but just take care, because they are not always nice to everybody. The girls that I met in person in Ukraine that did not want a relationship with me but behaved like normal girls are not in the list. I consider normal to give small presents, pay for dinners, taxi, translators when necessary, pay for everything in a regular date. The girls listed asked for money for a sick relative, for rent, wanted me to buy a cellphone, etc.
Two of the girls, while we were having dinner together in Ukraine, appeared on line on chat at anasatasiadate, I sent a message from my cell phone and they answered! Very awkward, because someone other than the girls were on chat answering for them, and they could not deny it.
Here goes the list:

**************************************************************************************************340

I am not saying these are bad girls, maybe they need the money and their economic situation make them do these things, but just be careful when spending money with them.
I made 6 trips to ukraine, not only to meet girls from anastasiadate, it is a very cheap place to ski, enjoy restaurants and clubs. I am now fluently in russian, what helps a lot to hear what the girls say to the translator( I always hide the fact that I can understand russian in the first meeting). A few tips:
-choose the restaurant yourself, the girl will take you to an expensive restaurant to get a kickback. You can have a first class dinner in ukraine for 40 dollars (3 persons, including translator, and wine).
-taxi: after the meeting the girl will ask you for taxi money, as high as 50 dollars. Just use these apps to call a taxi:
такси бонд in odessa (you have to search with russian name in app store(android and IOS) but it has english option on the app

Uklon (in english) in Kiev

With these apps you put the address and it gives you the price. For example from kiev airport to city center only 10 dollars...

-dont chat or exchange letters with the girls long before you go to ukraine, it is a waste of money. Just a week before traveling chat with them to arrange a meeting. It is very easy to exchange phone number on chat, here just one example(anastasia date team will block them all if I write here) just be creative:
I have 2 brothers, 5 sisters, 7 sons
Go on like this with dogs cats or whatever, just not all in the same message, one at a time, usually the girl will tell you "wow what a large family", then you tell her it is your phone number. If she says she can't read, that she is getting "..." she is lying, move to the next girl, this one don't want to meet.
-most girls will agree to meet you, because they will make money from translator fees and restaurant bills, they are trying to survive, just be smart to limit your expenses and decide if the girl is worth your time and money. After all 40 dollars for dinner, 40 dollars for translator(20/hour) is not very expensive if you enjoy the time with the girl... And maybe 10 minutes on chat to arrange the meeting(usually it takes 5 to 8 minutes on chat to arrange a date, just go straight for it, say that you want to meet, the specific day and time, like " I want to meet you tomorrow, 21/11/2015 at 3 pm, in front of the restaurant X)
-Chances are you will meet 20 girls and you will not get married. Because most of the girls don't want to leave their country, their friends, their family... Would you? Life in ukraine is not as bad as they make you believe, they go out, dance, have fun... OK they don't have money, but that's why they are talking to us, remember that! They dream about marrying an ukrainian guy!
-All the girls I met in ukraine, not only from anastasia date, more than 50, uses viber or whats app. If they tell you they don't, they are lying. And they will go to the meeting with a very simple cell phone (not a smartphone) because the agency lends them this phone for the meeting... so they can tell you they don't use viber(much popular than whats app) and they don't have internet access at home

If you like winter sports go to ukraine. Skiing in ukraine will cost about 10% what you will expend in Aspen, and you will be surrounded by beautiful girls, mostly not scammers...
I hope I helped, in total I already spent about 6 months in ukraine, many girlfriends but still not one worth marrying, I will just keep searching...

Thumbnail of user craigh36
1 review
887 helpful votes
September 7th, 2013

Its a good site for a good range of women to choose, biggest issue that will turn me away from the site in future is its high pricing and simple fact that personal info isn't allowed to be exchanged via site to build up a potential relationship privately before meeting.

Thumbnail of user stephenl47
1 review
14 helpful votes
April 24th, 2018
• Updated review

Do you want the truth? Be careful. Most profiles are real, but that does not mean that you are actually chatting with that girl. Even a video chat (live chat with video feed) may not be real. There are numerous times that I have caught them using pre-recorded video and then looping the feeds. Ask them to wave and they may use a 'Wave' video (my term) to dupe you into thinking that they really did wave (it could be a recording). This is not new and has been going on for years. AnastasiaDate's Anti-Scam Policy (especially #3) may be a farce as many times they refuse to remove the offender for the scam, even if you were lucky enough to be refunded. This enables other men to get deceived. Most men watch their keyboards and the text screen, so they miss looping. I have dozens of examples that I have recorded. I also have one photo of the actual girl who was typing (years ago), instead of the lady that was in the profile. I can say some good things, but it is important to note that this site has a habit of letting scammers remain here. I am interested to see the reply from AnastasiaDate. I am very able to back my statement.

Fake Live Video Chats
April 22nd, 2018
• Previous review

BEWARE! Can you find a girl on AnastasiaDate? Maybe. Especially if you used to go to the "Socials" on their Tours.
Is there fraud? YES! --- From AnastasiaDate Customer Service:
"A lady using a pre-recoded video does not violate our anti scam policy..." (#*******759).
"I am sorry to hear that lady Veronica is still using prerecorded videos... As I have explained in my previous email to you, whilst this is not on our anti scam policy..." (#*******891).
These "pre-recorded videos" are from Live Video Chats, which are not necessarily Live.

Thumbnail of user steveb73
1 review
888 helpful votes
September 22nd, 2013

It is true Anastasiadate.com has women working as translators. So when men see a beautiful and receive a letter from them, it is NOT the actual girl, but the translator. There is absolutely NO correspondence with the real girl. So it is a scam. However, the girls with profile on the website are REAL! Of course the girl go the the agency and meet professional photographers and make up artist to look very beautiful. But indeed the women are REAL and not stolen photos of celebrities or models.

The thing is, Anastasiadate.com wants you to pay money for communication eventhough you're not actually talking to the real girl. The want you to BUY their tour package and once you go to the city of the girl of your dreams, you will meet with them. The Catch is, the girl has no idea who you are. Remember, you only written to a translator.

How I have success on this site is that I removed the middle man. Anastasiadate.com post the girls photos and information, with a simple google or facebook search... I made contact with the real girl. They are surprised to receive a letter from me on facebook... but if they are serious... it wouldnt care. However the ones that refuse to communicate other than on Anastasiadate, goes to show they are employees and looking for nothing serious. I met 6 girls in Odessa from Anastasiadate and it was lovely, but the agency is a scam.

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From the business

AnastasiaDate continually strives to develop innovative communication technologies that inspire global connections and facilitate modern love in the modern world.

Business History

AnastasiaDate was one of the first companies to develop a platform designed to connect people from around the world and it remains at the forefront of its field, continually developing improved communication technologies that allow people to discover and enjoy the possibilities of an exciting, globally-interconnected future. The site now has over 20 million members, more than 80 million visitors annually and 1.5 million+ messages exchanged daily.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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