Amish Outlet Store

I worked with Ryan over the phone for about 6 weeks. Ryan has the patience of a saint. We finally ordered 4 pieces in total for my LR. These pieces were somewhat custom and I chose the stain... which is not easy and another project on its own. Ryan was very helpful and never gave up on me. It took about 12 weeks but worth every minute. My furniture is beautiful. There is not one store in Boston, MA, that could have built and delivered the quality that you guys did. Not my first rodeo so I am here to tell you that the quality and workmanship surpasses anything I have seen in MA in over 30 years. In closing, my furniture was delivered by professional people who acted and cared about my product. The furniture was fully wrapped and not one scratch on it. I will come back over and over again.
Thank you Ryan!

Kim
Boston, MA

Very easy to navigate the website. A+ for no-hold, pleasant phone communication when placing my order. This is my first time ordering from the outlet store so my experience reviewing the actual product will be forthcoming.

I had the distinct pleasure of having Joyce assist me with a product I am interested in. I am (blessedly) recovering from a ruptured brain aneurysm and do not always understand the simplest descriptions. Joyce was so kind, supportive and amazing at dealing with me! I honestly felt like she was a member of my family. That being said, you can be sure that if I plan on purchasing ANYTHING your store will always be the first on my list! I will also be telling everyone I know about your place of business! So wish there were more people in the world like Joyce. THANK YOU for hiring her! She is worth her weight in gold!

We have been enjoying out rocker and footstool for several day. They are perfect. The quality is even greater than expected. Please extend the appreciation of my husband and myself to the craftsmen.

The delivery man was friendly, efficient and careful with our rocker and footstool. He called ahead and came when he said he would. That's terrific service. We appreciate him.

Thank you for an excellent product and excellent service.

I contacted the Amish Outlet Store while looking for a specific bar stool design. They were able to make the exact stools I wanted. They sent stain samples to confirm that the product was exactly right. Everyone I worked with was super kind and helpful. I felt like they were helping a friend get the right product rather than someone looking for a sale. The stools were also delivered into my kitchen much faster than originally estimated, and they are perfect! I highly recommend working with this business.

Your customer service team is so helpful. Thank you for ALL the guidance on receiving a quote - we look forward to hearing back.
Your furniture is some of the best quality and workmanship I've ever seen. We already have one of your swivel bar stools and we love it.

We would like to thank Amish Outlet for maintaining the excellent quality of our bedroom furniture despite a big setback their company suffered due to a warehouse fire. Though our bedroom furniture was delivered in two separate deliveries 10 weeks apart due to the fire, the pieces matched perfectly and have the same beautiful craftsmanship. The color is just what we wanted; the pieces are solid and sturdy and the drawers slide so smoothly. We love this company and their commitment to quality!

I ordered a Home Office suite with writing desk, credenza and lateral file. My table arrived table in July and yet I'm still waiting on the corresponding filing cabinet.

They want everything paid up front, which is really scary as is gives you no wiggle room if you have any problems.

Update: Finally received the lateral file. They had metal rods in the filing cabinets and they scraped the insides on the ride down to my house.

I have tried unsuccessfully to get them to repair several problems with this desk.

Be wary of them. There are other reputable folks that deal with Amish furniture. Look for a company that responds to repair issues.
I would suggest going with a local custom craftsman. It may cost more money, but you will have less headaches.

Ordered a new dining set/hutch combination of Amish hand-made furniture. The website was very user friendly and well laid out. Wanda and Leah helped us through the entire ordering process. They sent us wood stain and leather samples at no charge, provided we returned them, which we did. Build time was estimated at 9-12 weeks. After 10 weeks, they called saying the furniture was done and a shipper would be calling to deliver within 2 weeks. Shipper called and scheduled delivery two days later. Delivery was supposed to be driver only curbside, but the delivery person and his wife helped me carry all pieces into the house, unpackage and set them all up before leaving. The furniture is absolutely stunning and far exceeded our expectations. Customer service and delivery were as good as it gets. We highly recommend amishoutletstore.com

I ordered the West Lake TV Cabinet in oak with a golden/reddish hued stain for my parents as a Christmas gift. It was recently delivered and surpassed my already high expectations. The cabinet arrived in perfect condition, beautifully made with attention to detail. Just opening the drawers shows the quality of this custom made piece. The weight is substantial, sturdy and impressive in every way. All employees with whom I communicated with via telephone and email were very friendly, courteous and professional as were the two great guys who delivered the furniture. I do not typically write reviews but had to share this wonderful company with others. Amish Outlet Store makes beautiful quality custom furniture. You may have to wait a bit for your piece to be crafted but it is well worth the wait. All that and Made in USA! Very pleased & highly recommend!

We ordered a dining table and 8 chairs from Amish Outlet store. There was a delay with our order and the chairs ended up being shipped separately, but customer service was very prompt and kept us updated along the way. The quality of the table and chairs is AMAZING. We will definitely order again from them in the future.

We NEVER buy furniture online but I could not resist the cherry shaker queen bed I found at the Amish Outlet Store after my husband and I had been looking for 3 years. I know the Amish make things well but we were shocked at the quality of this bed. And yes I did do the "what if this is a rip off" in my mind so I used my credit card for protection. They only charged my card half until the bed was finished and being delivered. We are extremely pleased and will purchase more items in the future. Customer service was great and the delivery people were polite and capable.

I have bought furniture from the Amish Outlet Store twice and I couldn't be happier. I will have this very high quality furniture for the rest of my life and pass on to family members.

Many, many thanks to the Amish craftsman who built the most beautiful, exquisitely crafted table and chairs that now grace my dining room!

What a wonderful experience I have had with this company! They offer high quality furniture, made here in the USA and the price is quite right. All the staff and the delivery team were also exceptional.

We are down-sizing, so I will no longer have room for my beautiful craftsman china hutch. As a replacement, I found a beautiful sideboard on the Amish Outlet Store website, but it was too tall to fit under the window on the wall where it needs to go. Amish Outlet worked closely with me via email, phone and snail mail to customize the dimensions and exactly match the finish and hardware on my other furniture. My new sideboard arrived yesterday and is amazing! It fits perfectly in my new home and looks like it came as a part of my original dining room furniture. I couldn't be happier. I was well-informed all along the customization process and the build time was exactly what I was initially told to expect. Good job, Amish Outlet Store! I'll be recommending you to others.