Amish Outlet Store

I've been waiting for a desk I ordered and paid half for since Sept. 3 2021. I was first told it would take six months, then eight moths and now ten to eleven months. Who knows what they'll say then? If I had not had to pay half in advance I would have long ago cancelled my order and just gotten a desk locally.
Be prepared to wait and wait and wait.

Amish Outlet responded with a $150 discount, which makes the worth more palatable.

Back in September of this year I had posted a not to flattering review of the manager Mike at the Amish Outlet Store. After numerous phone calls between Mike, the builder and myself we have hopefully solved the issue with my corner hutch. It has now been ordered with specifications we have all agreed upon which will work on the existing wall in my dining room. Mike was easy to work with and I was hesitant to have this conversation after previous reviews but he was patient and helpful with measurements and recommendations. I am now awaiting for my replacement.

Ordered two pieces in cherry wood. Had color samples on cherry sent to me. Chose coffee as it was a close approximation to another cherry piece I have. The coffee stain sample still allowed the beauty of the cherry to show. Received pieces. Much darker and veins of wood barely visible. Amish Outlet sent me a new coffee color chip to compare. Amish Outlet response's "The stain is darker, but is a good representation of 226 Coffee". If I had wanted a darker stain, tobacco or espresso, for instance, I would have chose that color and probably would have chosen a less expensive wood species

In an effort to begin the ordering process, I called customer service at the 800 number. I learned I could get no further information by making the call. I was instructed to back up, apply online, and wait for a contact.

Apparently I cannot comment on the manager's comment from my bookcase review. The floor where the bookcase was put was level, the delivery person and I checked that first thing. I didn't suggest the $50 back, it was their only offer, as I would've had to pay several hundred dollars freight to return the unlevel bookcase. One of the magnet closures was broken, and they sent me a new one. The light inside still doesn't work. I used my own shim to level the bookcase. One of the doors wasn't straight, the finish was scratched off where the door hits the frame. I would never do any business with them again! How is it my fault that this bookcase has so many issues?

Hard to see items side by side for comparison. You have to toggle between pieces to compare them which takes a lot of time.

I wanted a good quality children's table and chair set. So I went to the Amish Outlet Store and found what I wanted in a few minutes. The site was easy to navigate and the pictures were great. The description was precise. After placing the order the response was shortly replied with all the final details.

After purchasing differents outdoor items from the online store I wanted to inquire about the status of my delivery the lady on the phone careless and impolite with and attitude.
It's not the job of the consumer to look after the delivery status when left without information.
Customer care ZERO.

Ordered a jewelry Armor January 7 2021. I was told 12 to 14 weeks to make and deliver. May 26,2021…. Still waiting. Called customer service today May 26 and they are doing inventory. They will call us in 2 weeks to let us know when it will ship. Should have never paid in full up front. They got there money and now the service sucks! Never buy from them again. If they contacted me periodically with updates I probably would be more understanding. Oh well lost a customer for life.

Great interior furniture and classy design! This store had everything I needed for my bedroom. All collections are placed together, and there is no need to browse the entire store to find something matching.

I searched high and low for some beautiful, well made, real wood furniture. In and out of stores all over the place. Way too big and way too expensive. I finally sat down with my iPad and started searching. I am so glad I found this website. Ryan couldn't have been more helpful and the website was so fun to use! I made my choices, they sent me stain samples and my furniture arrived much faster than I expected! How well it matches our woodwork was so cool! We couldn't be more happy! I will definitely be a returning customer!

Or, I will be once our second glider and ottoman are delivered! We have ordered furniture twice from this store and so far we are happy with the quality, finish and look. The man who delivered it all the way from Ohio to West Texas was friendly, polite and accommodating. Customers do have to wait quite a long time for what they order but that goes along with getting exactly the type of wood, finish, upholstery and stain that you desire. So far I have been very pleased with our experience buying from this furniture maker.

We have never ordered such a large purchase online and without actually seeing the furniture. Well, it is absolutely beautiful. We are so impressed by the quality of the furniture. It could not be any nicer. We loved that they gave us numerous choices for stain. When Rubin arrived to unload it and set it up, he took such care. It was as if it were his own furniture. When we had questions and called for answers, everyone was helpful and so pleasant. We could not recommend Amish Outlet Store any higher. Excellent!

We bought dresser, chest of drawer & night stand in Arts & Crafts collection. They are the most well-built, perfectly beautiful furniture. Smooth surface, rich dark finish, perfectly positioned hardware. And how silent is it when we open drawers! We have been gazing at them in our bedroom like crazy people since we got them delivered. Finally the real furniture made out of real, custom made wood! And they smell wonderful.

We ordered a mule chest for our bedroom and nesting tables for our living room from AOS after looking in so many places. Our pieces were delivered yesterday and they are beautiful! The work is impeccable and we love the stain we selected. Ryan was so great to work with and everything went flawlessly. We received our pieces exactly when the company told us they would be delivered. I would definitely order from AOS again. We have a local company here in California that sells Amish furniture and their prices were double what we paid at AOS.