AmeriGlide

I am a general contractor and not familiar with lift systems so I had my elevator sub contractor figure all that was needed to do the job. He spoke with the sales rep until we were satisfied that we would have everything that was needed to do the job.
The order was submitted. We received the lift within the time frame that we were told with nothing missing and no damages from shipping. The lift was installed in one day and the owner was thrilled. I would use AmeriGlide again.

I purchased a Serta 358M Lift Chair for my elderly mother who has very painful arthritis in her shoulders. Prior to the lift chair, she had to be helped out of a regular chair or off a sofa. She loves it! The chair has made such a difference! She no longer has to push up out of a chair. It stands her right up! The recliner allows her to adjust to a comfortable position, and she is even sleeping better at night. It's money well spent. Mr. Craig McCullough was the salesman who helped me. He is truly an asset. His patience, knowledge, and welcoming attitude won me over! Thank you so much!

Product was easy to order. Followed the stair measurement instructions per the website and the lifts fit well. Installed them myself (reasonable handyman skills with an adequate set of tools). The instructions included were very lacking as is mentioned many times in these reviews. I was able to use online videos to help figure out how to complete the installation. One note, the instructions state that you need a minimum of 2.5" space from the wall. At 2.5", the back of the chair rests against the wall and would rub as it transits. I mounted mine 4.0" from the wall and have about. 5" clearance when the chair is occupied and transiting. This is due to the small amount of flex in the back of the chair when occupied. Frustrating install, but very sturdy. The pricing is lower than comparable units from other vendors. Overall very pleased with this stairlift.

Dealing with this company has been very easy and straight forward. The sales staff are most helpful and the tech staff was exceedingly responsive to my contractor as he was making sure we got exactly what I wanted! The production of my lift was handled quickly and the shipment arrived when promised. The installation was relatively straightforward and I my lift was installed by my deadline--in time for my wheelchair bound father to join in holiday gatherings. It works beautifully, is just what I wanted/needed and, perhaps best of all, is MADE IN THE USA!

I had a horrible experience with this company. They were VERY charming when I was ordering the product, then completely dropped the ball to follow through on the whereabouts of this product. When I called to ask them they didn't know said they would follow up, but there was no follow up. After over a month of waiting, I called again, they were rude, almost hostile. I personally would NOT do business with them, their follow through and follow up rates a complete zero in my book. I am sorry I have to write this, the truth hurt s but this was my experience and I just didn't need any more on my plate, having to be a 100% care giver is difficult to handle, I did not need this hasstle.

AmeriGlide Mesa, AZ. Office stated they would have my stair lift installed in 30 days. It will be over 60 days before I will have the lift installed. They claim an employee who handles the orders, measurements, shipping, etc. was ill and caused the delay. I couldn't believe the whole process would stop because an employee was sick! Inexcusable! The parts are built in the U. K. I told them had I known this, I would have never ordered a stair lift from them. Delays, Delays, Delays! These are the excuses I've been given from the start. If I had to to this over again, I would go somewhere else to order a stair lift. Bottom Line - Check everything out ahead of time before dealing with this Company.

I ordered the stair lift Horizon. It was deliver timely and was installed within two days. The installers were friendly and competent. The product is comfortable and works as advertised; i like the built-in safet features and the smooth operation.
The rep. Chris Johnson was friendly and made the entire purchase and install a breeze. I am a very satisfied customer and would highly recommend AmeriGlide to anyone who needs a quality, comfortable and affordable stair lift system.

This company's customer service is horrible.
I purchsed two Horizon Plus stair lifts which are supposed to be top of the line among all the lifts this company offers, the shipment was missing a critical assembly part and the seat covers were the wrong color on both units. This whole issue caused a serious delay with installation. On top of it all, the installation company they use is just as terrible as Ameriglide is and so irresponsible and non- responsive to my several calls and text messages. The ameiglide employee who sold the lifts was simply useless and did not even once provided any empathy for my situation and failed big time at getting in rouch with ne regarding the many issues we experienced with this.
I will never use this company again and will not recommended to anyone!

3years ago I had a Horizon Plus chairlift installed by their people (paid by me). I have just ended my third summer with the chairlift NEVER working. Not working at all. Another technician was sent out (me paying an additional $350) and it still does not work. The mother board has never worked, the remotes have never worked and no can ride it. My sister, in the mean time, has died of Lou Gerigs diseases never being able to participate in my home. I have been more than patient. I am contacting the BBB and am hiring an attorney. Stay away from these con artist... they are not for real.