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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Hi. I would had liked to have known when it had arrived. I never got a text or email. Overall I have no problem with AT. Thanks
Order In Stock was received within 2 days. Installed myself Very Happy
Nothing worked or fitted right.so i am returning it. Not your fault. Sometimes things just dont fit or work
My experience with the site was great. Not completely satisfied with the product.
I just finished installing the system I purchased and it well for the most part. Your video was good but somewhat misleading. The clamp at the catalytic convertor and exhaust pipe was not facing down but the nut was facing up which resulted in my having to cutoff the clamp vs using an impact to remove it. I had to replace it, fortunately I had already ordered one and had it one hand. You may also want to suggest that it's much easier to install the tail pipe if the spare tire is removed.
I like the sound, little throaty under acceleration but not so loud during normal driving that you can't hear the radio or have a conversation.
Fast and friendly service with great selection. Definitely no issues using them again
Don't buy from these guys. They sent me $#*!ed up part and would only give me 50 back or 100 store credit. Cost over 100 to have it buffed and repainted and would take weeks to send back and get new one. Thought they'd atleast give me 100 back. $#*!ing joke! Do not buy from these guys!
Awesome site to order parts from. I definitely will be ordering more from american trucks
Easy installation of Airaid intake resulting in a cleaner look to engine compartment. Glad to remove the boxy original air intake. Install has resulted in smoother acceleration without adding excessive noise.
I ordered my running boards while at a restaurant... with ease! And they were delivered within days. I am extremely satisfied with my experience with American Trucks. Will definitely use them for all of my trucking needs.
My purchase and route through the page was easy and worth free even the videos on YouTube are a big help to figure out which product is the right choice!
I needed side mirror extensions for my F-150. Went to AT site and it only took minutes to find what I needed. Then received notification of shipping almost immediately. Wonderful service!
I purchased a Pace Edwards Bed Cover. The cover shipped 3 weeks earlier than posted but only came with the canister and No Bed Rails. After a week of calling and emailing them they sent me the return tags and info to send them back. They told me the price did not include the bed rails and they would be an additional charge. One hour after receiving the return stuff they sent a email stating my order had shipped, so I called them. That is when I was told I could buy the rails at an additional cost. Has anyone out there ever bought a bed cover that did not include the rails for the bed size they had bought the cover for? The return info also said that I was responsible for the return shipping costs, the cannister is boxed and 6 ft long and weighs about 100 lbs. So I decided to keep the canister and purchased the rails from Pace Edwards. They were great to work with and was very helpful. Make sure when you purchase from American Truck you are getting what their add shows before paying or better yet take your business elsewhere!
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Amy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257