On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Overall, everything was great condition. Shipping was on time. The only bad thing was upon further inspection of the new headers I ordered; they had a little bit of rust already forming on the internal part of the component which was disappointing.
Got here quick and was just what I ordered. Thanks A.M.
I was expecting to receive my order in a week or more but it only took 2 days! It was packaged well and quick to install. The instructions were a good plus as well.
After buying the product I received a phone call to confirm my order it was then delivered shortly after and after installation sounds great.
I am familiar with AM's web parts ordering and after making many purchases I haven't experienced any issues.
Got my packages boxes all destroyed. Rotor out of the one box. Nothing was broken. This shouldn't be happening spending over 400.
The site is very user friendly and easy to navigate. And the prices are very reasonable. Shipping was also fast and didn't cost a lot.
Love the open box. The head lights are beautiful. I will be looking for more open box items
I received my rear window louvers and it was slightly damaged in transit. Minor damage but noticeable unfortunately.
Package was secure and had zero damage. Thanks American Muscle!
Easy to use especially when you use the customer service. They're always very helpful and very knowledgeable about the vehicles. I've always gone to them first before searching anywhere else. They usually have a very great price on replacement products and parts for your car.
Good selection of products for challengers. After ordering, they continually communicated status of order.
Love AM! Customer service as been amazing. Great prices and love their sales!
Great quality performance products to enhance your ride.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.