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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I decided to have the exhaust system from MBRP shipped to my work … they shipped it the next day and delivered on time to my work in perfect shape … could not ask for more
Very easy to make purchase's and they make sure that your items will fit your vehicle
Online ordering was easy to navigate and received headlights and taillights early. They were pkg very nicely
Very fast delivery and quality parts always use them for any of my parts needed for all of my cars...
Shopped several other sites and all said they had the part until the NEXT day when my purchas was processed. THEN they tell you they don't have the part, even though their wed page shows they have inventory!
Easy to install and makes the car look real nice great experience
Using the website was really easy to do, and the shipping was super fast. I had them 4 days after I ordered them. They look great on the car as well.
It over all was a great experience. Will shop with American Muscle again.
Great products looks great works like it should easy to install
I called in to place an order and I got the most up respect for the person who helped me I'm telling you when I say I felt the connection good spirit person reached out did what he could I was beyond grateful for the gentleman outstanding service you don't find that every where thank you
All items arrived quickly and were exactly as described. Very happy.
Bought a wicker bill open box spoiler with light scuffs and scratches. When it come in it had broken mounting studs, completely gone, broken off. There was no mounting hardware at all.
So I spent about 700 on a Corsa intake and a Corsa catch can. The catch can was missing hardware which didn't allow me to install. So I contacted American Muscle just to be told that I have to submit pics and that's fine but also I will have to wait approximately 10 business days to get my parts if approved. So then I decided just to return it and buy a different brand but unfortunately the process is the same. I have to send pics of the return and still wait 10 Business days before I could get this approved. It's to much just to get my parts corrected or just to make a simple return.
The experience was great. I received the product earlier than I had expected.
Except for once, I've had a good experience. It has been a relatively easy experience to buy things and install the items
Less than one hour to remove and replace the alternator and change the pulley. Instructions and video were spot on.
Fast friendly and always very helpful also very knowledgeable with their product
I ordered a set of headlights for my 2015 Camaro ss, I received the delivery on time but it was the wrong product in the box. Called customer service submitted pics three business days later I had a label to ship them back. 10 days later I receive my replacement headlights and they sent the exact same wrong ones. Now I have to start the process all over and wait another 10 or so days to hopefully receive the correct parts. I will say the customer service people are friendly and try to help but are unwilling to go ahead and ship out my replacements even though my car is in the paint shop waiting on headlights for almost a month.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members