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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I ordered online no problem but I would have liked a surprise goodie from americanmuscle.com
Was supposed to have got a free hat,but I was sadly surprised that I didn't receive one..
Have a return for some camshafts called in to talk to technical support, person I talk to you was very knowledgeable and easy to deal with. Always nice talking to somebody that knows where you're coming from. Has made the same learning mistakes when working on cars also. Have been a customer of American muscle for 20+ years always had good experiences. Appreciate it.
Looks cool, don't know if it actually did anything to the engine but I feel something lol.
Simple to order. Glad I was able to confirm it was the right part for my car. Shipped quickly and arrived without issue. Obviously the key will be when I go in to install the part and how well it fits, but I am not anticipating an issue.
Joe gave a fast and friendly experience! A 1💯% better quality part than the competitor! Extremely happy with the purchase!
American muscle let's goOoooo
Thanks 😊
Overall, great satisfaction got my part on time qualities there and no damage
El producto llego antes de tiempo y en perfecto estado 100% agradecido
You showed a picture of the seat release assembly.
All I got where the two knobs for around 120$ not impressed
I had a very good time with the website, I enjoy going on here everday to window shop basically, my packages arrived even faster then Amazon would! 10/10 I am going to buy again 100%
Quick and easy!
The customer service was very experienced and knowledgeable. Answered my questions with ease and found me exactly what I was looking for.
Purchase went smooth but shipping seems quite slow, took 9 days to Detroit when I checked with AM Rep answered quickly
I got the part in just a couple of days. I was thoroughly impressed with the quality of the cable. It seems much better constructed than the one on my car, which snapped. I am more confident that this Ford cable will last longer than a couple of years.
The add said, the wheels and tires would be mounted and balance, they are being shipped separately. I paid extra for expediated shipping. I have received the wheels, the tires are now scheduled for delivery on Wednesday, again not sooner and not already mounted and balanced
Hello Phillip,
Thank you for taking my call today! If you need anything else don't hesitate to reach out to me.
Have a great evening!
Desiree
Did not receive my package………………………………………………………………….……
Hey Jerry!
Thanks again for taking my call today. Once I have the new tracking information for the replacement we'll email it.
Hope you have a great day!
Desiree
Other then my shipment being delayed a little by a couple days everything came in perfect and in good standing
Hello Angel,
Sorry about the delay getting your bushing kit! I'm glad it came in in good condition. If you do have any issues with the kit, please feel free to reach out to me. Because of the delay I wanted to do something extra, so I put a voucher on your account for your next order.
Again, I apologize for any inconvenience this may have caused you, and if there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree
Great price, fast shipping, awesome support! Everyone who help me via chat and phone are extremely knowledgeable.
Amazing totally thought it would take longer but it didn't experience so far is a ten now let's see what the product is once I install everything
My ordering experience was great and it looks great on my car, but it told me it would be delivered on Tuesday and it didn't arrive until Friday.
You have what I want at a good price. Website is easy to use. Will certainly order again. And again. And again. Hey. I like their stuff!
😆
Ordered on Jan 20,2025 says delivery between Jan 27-30, by Jan 28 still no update. Also stated shipping date was Jan 30, reached out via chat support stated no shipping info. Cancelled order due to it
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Leon,
I'm sorry about the confusion with your order! I left a voicemail but wanted to reach out here as well. I was able to locate your order, and found the part that was ordered is the "SpeedForm Modern Billet Seat Release Levers; Satin (05-09 Mustang)." For the website photo, they used a picture to show where the lever is used. If you would like, we can process a return for you. If you would like to keep it, we may be able to offer to keep "as is" for a discount. Feel free to reach out to me directly at ext 1320, or to any of our customer service reps, and we will do whatever we can to try to make it right. Again, I apologize for any inconvenience this caused you, and I issued a voucher for your next order that can be used online or over the phone.
Thanks,
Desiree