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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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I live in Canada so the prices weren't too bad! Fast delivery! Box was a bit banged up but overall happy with the product!
The daily emails for promo items I receive is too much. Several emails per day immediately fallowing my order. It would be nice if those emails were kept to a minimum, and only were sent if regarding an order.
I enjoyed myself looking at all of your products and wishing I had more money with which to buy. Well, a little here, a little there and all will come in good time.
So far so good I can't anything negative as of now
Ordered a set of wheels for my 03 mustang. I received all 4 except one of them wasn't in the original packaging. When I opened that specific one the lip to the wheel was damaged. Called customer service and took me almost half my day in order to get my item processed called customer service e at 8am central time and my order was processed until 4pm central time.
A trouble code (over travel) for the clutch neutral switch came up. American Muscle had the part I needed.
I find it so easy to shop the American Muscle website. I had a fantastic
I've purchased a lot of items from American Muscle for my Mustangs. Have only had one thing go wrong and the fixed it immediately. I've chatted with them, asked questions and gotten great answers. You can't go wrong with these guys.
I love working on Mustangs, and you fill me needs easly. I cant stop having fun modding
I really enjoy working on my cars and you have really nice products to fill my needs. I only wish that I had more money for more parts more quickly. I have heen loyal customer with 2 mustangs and will continue modingy cars as long as I am able. I like to find sale itmes and special pricing.
TY
AmericanMuscle has exceptional service, I've ordered several parts totaling thousands of dollars and every one of them has been painless! My average 2014 GT in now a head turner with the power to back it up! My only issue is shipping cost, the wheels I just ordered cost 959.96 the shipping cost is 424.10 I understand living in Alaska shipping is going to cost but while everyone else in the USA is paying no shipping cost maybe those of us in Alaska and Hawaii could at least get a discounted shipping rate, I'm sure it wouldn't break the company.
Outstanding! Prices are great, warranty price s are with in a reasonable price. Thanks again
Great products for mustang owners and awesome service and shipment. I will always return here to purchase upgrades for my s550
Love buying everything for my mustang from American muscle. Everything i get is all quality parts and works perfect with my mustang!
It doesn't take long to receive the merchandise, however, why doesn't UPS deliver the items? My item was transferred from UPS to USPS midway. It takes me longer to get the items because I have to make time to go pick up the item at the post office. Sometimes I'm in line for up to 2 hours. I am willing to pay UPS to deliver to my home, how can I go about ordering and have UPS deliver? I am willing to pay for shipping.
No problem with site as it was easy to order from. Recently had 2 orders with estamed arrival times, 1 was on time the other was early and made scheduling work out perfectly.
The purchase was fine but when I got my new BBK headers they where covered in rust and where very dirty. For full price and not an "open box" purchase I kinda expected my Chrome headers to come in Chrome.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.