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AmericanMuscleReviews 9,104

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

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Canada
1 review
0 helpful votes
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Shipping and handling
September 21, 2022

I live in Canada so the prices weren't too bad! Fast delivery! Box was a bit banged up but overall happy with the product!

Date of experience: September 21, 2022
Wisconsin
2 reviews
0 helpful votes
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Spam
September 21, 2022

The daily emails for promo items I receive is too much. Several emails per day immediately fallowing my order. It would be nice if those emails were kept to a minimum, and only were sent if regarding an order.

Date of experience: September 21, 2022
Wisconsin
2 reviews
0 helpful votes
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I enjoyed myself looking at all of your products and wishing I had more money with which to buy. Well, a little here, a little there and all will come in good time.

Date of experience: September 21, 2022
Massachusetts
1 review
0 helpful votes
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Shifter
September 21, 2022

Good quality works very good spring was bad but they sent replacements

Date of experience: September 21, 2022
Florida
1 review
0 helpful votes
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Thank you
September 21, 2022

So far so good I can't anything negative as of now

Date of experience: September 21, 2022
Texas
1 review
0 helpful votes
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Damaged wheel!
September 20, 2022

Ordered a set of wheels for my 03 mustang. I received all 4 except one of them wasn't in the original packaging. When I opened that specific one the lip to the wheel was damaged. Called customer service and took me almost half my day in order to get my item processed called customer service e at 8am central time and my order was processed until 4pm central time.

Date of experience: September 20, 2022
Georgia
1 review
0 helpful votes
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Spoiler
September 20, 2022

It was delivered exactly when it said it was, which allowed me to have it done in time which needed!

Date of experience: September 20, 2022
Mississippi
1 review
0 helpful votes
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Thanks
September 20, 2022

Using to help store my mustang thru winter; in my hay barn.

Date of experience: September 20, 2022
Minnesota
1 review
0 helpful votes
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Good Parts Selection for Foxbodies
September 19, 2022

A trouble code (over travel) for the clutch neutral switch came up. American Muscle had the part I needed.

Date of experience: September 19, 2022
Oregon
1 review
0 helpful votes
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Fantastic experience
September 19, 2022

I find it so easy to shop the American Muscle website. I had a fantastic

Date of experience: September 19, 2022
Utah
1 review
0 helpful votes
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American Muscle Rocks!
September 19, 2022

I've purchased a lot of items from American Muscle for my Mustangs. Have only had one thing go wrong and the fixed it immediately. I've chatted with them, asked questions and gotten great answers. You can't go wrong with these guys.

Date of experience: September 19, 2022
California
3 reviews
0 helpful votes
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Works well
September 18, 2022
Updated review

I love working on Mustangs, and you fill me needs easly. I cant stop having fun modding

Date of experience: September 18, 2022

I really enjoy working on my cars and you have really...
August 23, 2022
Previous review

I really enjoy working on my cars and you have really nice products to fill my needs. I only wish that I had more money for more parts more quickly. I have heen loyal customer with 2 mustangs and will continue modingy cars as long as I am able. I like to find sale itmes and special pricing.
TY

Date of experience: August 23, 2022
Washington
1 review
0 helpful votes
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Satisfied customer
September 18, 2022

AmericanMuscle has exceptional service, I've ordered several parts totaling thousands of dollars and every one of them has been painless! My average 2014 GT in now a head turner with the power to back it up! My only issue is shipping cost, the wheels I just ordered cost 959.96 the shipping cost is 424.10 I understand living in Alaska shipping is going to cost but while everyone else in the USA is paying no shipping cost maybe those of us in Alaska and Hawaii could at least get a discounted shipping rate, I'm sure it wouldn't break the company.

Date of experience: September 18, 2022
Georgia
1 review
0 helpful votes
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Great
September 18, 2022

Great product well packaged and awesome replacement for oem

Date of experience: September 18, 2022
California
1 review
0 helpful votes
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Great service
September 18, 2022

Outstanding! Prices are great, warranty price s are with in a reasonable price. Thanks again

Date of experience: September 18, 2022
Ohio
2 reviews
0 helpful votes
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American muscle is the best
September 17, 2022

Great products for mustang owners and awesome service and shipment. I will always return here to purchase upgrades for my s550

Date of experience: September 17, 2022
New York
1 review
0 helpful votes
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American muscle is awesome
September 16, 2022

Love buying everything for my mustang from American muscle. Everything i get is all quality parts and works perfect with my mustang!

Date of experience: September 16, 2022
Texas
1 review
0 helpful votes
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UPS DELIVERY
September 16, 2022

It doesn't take long to receive the merchandise, however, why doesn't UPS deliver the items? My item was transferred from UPS to USPS midway. It takes me longer to get the items because I have to make time to go pick up the item at the post office. Sometimes I'm in line for up to 2 hours. I am willing to pay UPS to deliver to my home, how can I go about ordering and have UPS deliver? I am willing to pay for shipping.

Date of experience: September 16, 2022
Washington
1 review
0 helpful votes
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Blown 5.0
September 16, 2022

No problem with site as it was easy to order from. Recently had 2 orders with estamed arrival times, 1 was on time the other was early and made scheduling work out perfectly.

Date of experience: September 16, 2022
Texas
1 review
0 helpful votes
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Ok
October 15, 2022

The purchase was fine but when I got my new BBK headers they where covered in rust and where very dirty. For full price and not an "open box" purchase I kinda expected my Chrome headers to come in Chrome.

Date of experience: September 15, 2022