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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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The shipping is fast with equal pricing but most time better pricing then competitors
I called and informed a csr that I was missing hardware including the L bracket and she said we will send another. I got it today and still no L bracket or the bolt for the bottom heat shield insert. Can't understand the problem, I won't be buying again
The lights I ordered are what I wanted but one does not work. It's no big deal. I ordered another pack cause I like having a back up. But it's disappointing because the one that works is exactly what I wanted. Hopefully the new pack will both work.
I ordered a bunch of parts through AM for my Mustang and the process was seamless and very easy. I chose standard shipping and everything still arrived within 3 days of ordering.
Small order but they were BIG on service. Received my order days sooner than expected. Bought a shorty antenna for a friend who saw the one I had on my GT500 Shelby Cobra. Will definetly do more business with them. Exhaust system soon!
The company was found by google and read reviews. This product was ship fast and well package for any possible damage. Experience was easy and easy install. I am telling anyone with a challenger this is the place to shop! Prices are excellent..
Decent selection on products. Lug nuts came all thrown into a small box. It had a foam insert to put them into but that wasn't done, just thrown into the box.
Good and reallly satisfied with the experience of shopping with American muscle and the friendly people
The install video was so not detailed and took me forever to figure out and researching which wire i needed to tap into. All in all the lights r great when i figured out for myself how to install them but yes just install video and everything like that sucked.
Just as described right part I will be paying again
When they say quality parts, they mean quality parts. Also, I'm quite impressed with how fast I've received all of my parts from American Muscle. More often than not it's made it to me before the expected delivery date. Now that's service!
Fast, easy, we haven't shop any where else for our Mustang!
After watching instal video for my purchase I noticed I was not supplied with the 8 additional screws.
I haven't yet installed the kit, but everything was as promised in the package. Best price on the internet!
Driving on highway back to my house from my girlfriends when I hear something scratch my car. Turns out my splitter broke off I got a week ago, with ease. It was on tight and somehow manage to snap in half.
The first package was wrong rotors & brakes. But once I called and informed the company, I was assisted with a return, and the next package was overnighted. The process was super easy.
I usually compare my parts between multiple retailers to get the best deal and find the most quality parts. American Muscle has delivered on both multiple times now. My last order arrived in days and was exactly as advertised for less than the competition.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.