On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I received my cover late but was refunded shipping. The product box was cut through with a razerblade. I inspected the cover didn't notice any damage. I'm guess this happened prior to shipping from someone opening up a pallet of covers. Definitely not ok
Orders rotors and pads, received them a day early! Great service and great parts!
Given that the computer screen does not give a good color match I was still surprised how far off the mats I received based on what was shown in an actual 07 Mustang with parchment interior. These mats are nearly brown in color.
I received a catalogue about a month earlier so I had time to peruse the products. I wanted. It was easy to open their site and order the items. Received the items in less than a week. Pretty good for an international order
Excellent Service! Order came on time and as expected
Fantastic product and extremely fast shipping however, product came with minor paint scratches, nothing extreme just thought it should be mentioned.
Always been a loyal customer, never have I been disappointed in the quality of products or shipping when using American muscle
I ordered an accessory for my vehicle, they arrived in a orderly fashion and fit as advertised.
I own a Shelby Cobra replica. I was needing to replace the dirty IAC sensor on my 2004 Mach 1 4.6 modular motor. I was pleased to see American Muscle offered a MotorCraft IAC. I had to buy a new gasket from my local auto store to complete the upgrade. Installing the new gasket and IAC only took 15 minutes. My Cobra idles properly now and I no longer have a hanging idle coming off throttle.
The site is easy to navigate, very easy to find what I was looking for.
Fast delivery and part was exactly what I wanted. Fitment was spot on as described.
Good product and fast shipping. Definitely will order again.
Ordered a Roush complete exhaust, which came in two boxes, they sent me two of the same box, only half of the exhaust. I had to return the box to a FedEx sight on my own, and waited a week to recieve the same half of the exhaust AGAIN! They have sent me the same half THREE TIMES! Now I have to take it back to the FedEx drop off, wait another week, and hope by some miracle they send the right half this time. This was over $1,300 and I would certainly expect better. LESSON LEARNED!
Item arrived on time and looked just like the picture. In my opinion they are too expensive for what you get, but luckily I got this on sale.
The LED Lights look great & function as advertised. Very happy that the products I order from American Muscle are aways delivered on time and work perfect!
Excellent product. Great, speedy service. Fair pricing.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members