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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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The install and design of this thing sucks. Instead of following the OEM by using a 10mm but to install, they went with Philips screws. While trying to install the two middle screws, due to its position, it's hard to get a straight angle to prevent stripping the screws. Also, one of my screws ended up getting stuck and it was due to the spoiler end not mating with the screw properly. If they'd just used the same fastening style as Ford or at LEAST giving you hex bolts vs Phillips, it would have been exponentially easier to install. Oh and like some others have stated here, the 3M adhesive they provide sucks. It's too narrow and doesn't adhere as well as it should.
Ordered my Corsa CAI and it arrived way sooner than expected! Will definitely be a forever customer!
Processed order for 3 days although account was drafted day 1.
This was easy its always easy spending money on my R/T
Fast delivery and easy to understand tuner! I need more characters so I just typed this
Really great buying experience. Really good price with the limited time sale. Fast shipping. Just a really solid buying experience. Will be purchasing from here again.
Easy to order
Know exactly when order will arrive
Customer service is top tier
I ordered some headers at about 11:00 am, got a shipping notification about 2:30. Awesome service. Great parts and got a great deal.
Came in great shape and wrapped can't wait to get installed thank you!
Was delivered in 3 days and is exactly as described. Installed in about 15 minutes. The instructions are very clear. Would buy again
A nice experience with perfect and fast delivery. Many thanks
I am extremely happy with every single purchase I've made! You guys are awesome!
Found what I wanted at a great price and was shipped and received in a few days! Thanks!
Bought some Koni shocks back in 2021. One was faulty after one week of installation. Got a new one, sent back in the old one. Fast forward to 2023 I order a new 200amp alternator. Order was canceled out of the blue. According to customer service my account is on hold until I give a tracking number or pay $154 for a FAULTY SHOCK. The part was sent in over 2 yrs ago never once received notice it wasn't received. Now I have to wait 4-5 days until my money is put back into my account. Leaving me without a car for atleast 2 weeks until another alternator comes in. You've lost a 5+yr customer over a faulty part. Was told nothing else can be done to fix this situation.
Great product looks great drivers side is a bit misshaped/warped so doesn't fit as well as drivers side but otherwise look great
Wasn't packed very well. Box on one side was ripped from top to bottom and had part sticking out of box slightly damaged.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.