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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Always had good service with American Muscle. However this time the delivery "person" left the box at the "group mailbox site", on the main road. Did not appreciate that, as someone could've easily stole it.
Very good. Tires look great on my car. Shipping was fast. Build date on tires was fresh this year.
The experience was overall good, I really like how the lights came out. The only issue is that if u have a 2018 and up mustang the light bulb for the trunk isn't useful due to Ford deciding to put LED light instead of a bulb.
Ordering was easy. Delivery was quick. I haven't installed front or rear pads. Will update when I do.
Products are how they should be and came sooner than expected
Easy shopping and fast delivery. The wish list lets my save a product for later making it easy to find when I work it into my budget.
American Muscle is one of my go to store for Mustang parts and products.
I enjoy scrolling through the available parts and being able to save items to a list to purchase at a later time.
Detailed product pages with lots of reviews and pics make shopping easier. AM is also easy to reach on the phone for more advanced questions and their online videos of their products are informative!
Ordering was quick and simple and delivery was quick as well
Fast and Good. I like fast and good. Not only was it good but it was fast.
Coming from a used car dealership family we really never upgraded what cars looked like. I called told the experts what I wanted and they told me what to buy and it's done. Great place to shop
Beautiful shopping i like it but the prices I think it's expensive more than other
Wheels were exactly as described, perfect fit, arrived quickly- American Muscle comes through again!
Very pleased with the mufflers, time required for shipment and receipt. Box was torn with part of muffler punching in couple places. It could be better packaging needed or poor handling by carrier. There was no damage to product thankfully. Installation was nightmare & was cancelled. I was given 8 am appt when arriving was told they were hoping to work job in and complete by end of day but may have to leave overnight (this was less than 2 hour job). I cancelled, took my keys and called another local shop. Price was less and job completed in less than 2 hours. In fairness to installation, I don't think the shop was truthful with them but it still created an issue for me. Installation Connect apologized and agreed to refund installation. Waiting on confirmation of credit currently.
Did not come with the two new clamps or the new screws for the pipe
I am so sorry to hear that.
Please reach out to our customer service if you
Have any questions. We are happy to help.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about the issues you had with the installer.
If you have any questions, please let us
Know.
Amy
EXT 1257