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AmericanMuscleReviews 9,086

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 5 days

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34,577 reviews

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Kansas
1 review
0 helpful votes
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Camaro owner
June 8, 2023

Had a great experience and the person on the phone was awesome

Date of experience: June 8, 2023
Texas
1 review
0 helpful votes
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Wrong Part
July 8, 2023

They'll suggest the wrong part, send it to you, and then expect you to pay for the shipping cost when you want to return said item.

Date of experience: June 8, 2023
Support R. AmericanMuscle Rep
over a year old

I am sorry to hear about your experience.
I would be happy to speak to you about it
If you would like to discuss it.

Amy
EXT 1257

Minnesota
1 review
0 helpful votes
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Customer service
June 8, 2023

Very helpful when i needed to know the correct part i was ordering

Date of experience: June 8, 2023
Indiana
2 reviews
0 helpful votes
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Borla Ataks
June 7, 2023

I went through 2 previous exhausts before I settled in the Ataks. All three came from American Muscle because they have super fast shipping and great prices.

Date of experience: June 7, 2023
Texas
1 review
0 helpful votes
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CL resonator delete
June 7, 2023

Super easy to order, Peet's showed up when expected. Overall happy and will continue to do business with American Muscle.

Date of experience: June 7, 2023
Illinois
1 review
0 helpful votes
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Fuel cap
June 7, 2023

Ordered Mustang fuel cap.
Fit perfect as advertised. Looks great. My first purchase with AM, with many more to come for my stang.

Date of experience: June 7, 2023
Arizona
1 review
0 helpful votes
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Mustang GT Spare Tire
June 7, 2023

Great product for my Mustang. Good to have a real spare tire just in case. The spin balancing weights fell off durning shipping and were stuck to the side of the shipping box, so I had to have the wheel balanced again. The wheel was really not packed very well. The box was falling apart because the contents were not packed correctly and the contents were tearing up the shipping box. Other than that, everything was ok.

Date of experience: June 7, 2023
Florida
1 review
0 helpful votes
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New Modifications
June 7, 2023

Had to purchase some new stuff for my Mustang. It's my first Mustang and wanted to change up the look/sound a little bit. I came to the right place and found everything I need (so far lol). Everything was in stock, easy check-out, and arrived quickly!

Date of experience: June 7, 2023
Georgia
1 review
0 helpful votes
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Mind Blowing
June 7, 2023

This has been an amazing purchasing experience. Can't wait to order more upgrades.

Date of experience: June 7, 2023
Illinois
1 review
0 helpful votes
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Great customer service!
June 7, 2023

Even though I ordered the wrong color rims, they went above and beyond to correct my mistake!

Date of experience: June 7, 2023
Wisconsin
1 review
0 helpful votes
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Gift
June 6, 2023

Bought matching sweatshirts for my daughter and her dad for Father's day. Happy with the speed of delivery and quality of items.

Date of experience: June 6, 2023
California
1 review
0 helpful votes
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You guys rock
June 6, 2023

Honest company thanks for beeing the only one with serius and super good customer service thanks again god bless

Date of experience: June 6, 2023
North Carolina
1 review
0 helpful votes
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Awesome parts
June 6, 2023

I always but my mustang parts from american muscle

Date of experience: June 6, 2023
Missouri
1 review
0 helpful votes
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11-14 mustang driveshaft
June 6, 2023

Always a great experience to work with and order from

Date of experience: June 6, 2023
Arizona
1 review
0 helpful votes
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Install the light look nice, but the turn signal function has dead spots on it.

Date of experience: June 6, 2023
Support R. AmericanMuscle Rep
over a year old

I am so sorry to hear that.
I see you have spoken with our customer service.
If you have any questions, please let me know.

Amy
EXT 1257

Vermont
1 review
0 helpful votes
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Buying experience
June 6, 2023

Delivery was fast. I am returning two items. I was surprised when I looked at the catalog that came the same day and all of the prices were much less than what I paid

Date of experience: June 6, 2023
California
1 review
0 helpful votes
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Review
June 6, 2023

Very helpful and give constant notices on where your purchase is at and when you're gonna receive it. Nothing but positive feed back from me

Date of experience: June 6, 2023
Alabama
1 review
0 helpful votes
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BBK high flow fuel pump & fuel sending unit
June 6, 2023
Updated review

Always quick shipping and quality. Parts arrived as described

Date of experience: June 6, 2023

Always quick shipping and quality parts
May 29, 2023
Previous review

Always quick shipping and quality parts

Date of experience: May 29, 2023
California
1 review
0 helpful votes
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Good
June 6, 2023

Fixed the issue in my vehicle and has been reliable ever since.

Date of experience: June 6, 2023
Missouri
1 review
0 helpful votes
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Awesome
June 5, 2023

Very good and very fast the quality was awesome…….

Date of experience: June 5, 2023