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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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The grille with the lights fit perfectly on my ecoboost. The installation instructions were detailed and make sure you turn on the car and the headlights to check the grill lights are working. They will not turn on with just the daylight lights.
After installing the shifter to the car I've notice that the ball is loose I've tried to tighten it down with no success, it's still loose and doesn't feel good in the hand it feels low quality. My over all shopping experience was great just not happy with the product
Very good product looks great an fast shipping also easy to install
You tell me it's available when I buy it and then wait till last minute to say it's out of stock, you need to keep track of your inventory better
It was a very easy and quick transaction, very smooth. I wished all transactions on line could be this quick and easy.
When I bought my car the passenger window was not able to roll down and recently with some free time I decided to order a new motor for it. Package came relatively quick actually and it was packed nicely. Got it in and my window working within the hour
Got here quick but look like someone opens the package but other than that good.
Great people to work with still waiting on my refund
I would like to say thanks for amazing products and good service I love my new intake that I buy recently thanks again
I purchased a throttle controller for my 2021 challenger RT hemi. It came in a box which said jeep wrangler. I was concerned so I messaged your company and within five minutes it was resolved and 15 minutes later I installed it and it works fantastic. Thank you.
Part fit with no issue. Color is a little off, but not terrible.
They were excellent. Sure will be ordering more parts again soon.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
I am very sorry to hear about your experience.
I have left you a voicemail.
If you have any questions, please let me know.
Amy
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