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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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After a review of the online items, found what I was looking for in stock - received them quickly with no shipping charges! The Drilled and Slotted Rotors and Brake Kit was easy to install and look BEAUTIFUL on my Camaro!
Never had a bad experience would recommend buying agin from them
I am not afraid to ask what may sound like stupid questions. I guess I need filler words to complete 50 letters
Great business Great product would recommend to any car enthusiasts
I'll order parts, they will say they will be here in a day or two. And they never do. I get frustrated from long wait times and often times just drive to the location in person to pick my stuff up
Somehow always having the lowest prices and good customer service
You canceled my order why are you contacting me asking for a review? That's stupid
I recieved a damaged part in the mail, and after a short conversation with customer service, we were able to find a replacement and initiate the return without any hassle. Staff are great and are super helpful, would 100% recommend.
Some have been great, while others have been less so. I have about all I can put on my 2014. No, about all I can afford. Thanks for being a terrific company.
This is an excellent source for replacement parts and performance upgrades with great customer service and competitive prices.
Great site, I love this site... needs more option but great!
Always a pleasure speaking to reps, very helpful and knowledgeable
Simple and easy. Parts I wanted available and questions were answered directly
Crazy fast shipping. My go to for Mustang over anyone else!
Excellent selection and prices. Products purchased are great figment and quality
Part does not fit as described. After installation, the hood to fender line is disrupted. The hood now sits about 3/16 inch above the fender. Granted, no more prop rod, needs to be better engineered. Would be great if O. E. fender/hood alignment was maintained.
Hey Roger,
Thanks for providing your feedback on the Ford Performance Hood Strut Kit. I appreciate you sharing your thoughts on the product after installation. I have sent this information to my product data team to investigate further if needed. I am glad that the item is installed and is working properly for you. In the meantime, if you need anything else, please let us know.
Allison
Very trustworthy and kept me informed on my order. Even if my parts came in broken or damaged it was very easy to get a hold of them and get a replacement part. Never had a problem with any of the parts I've order. Very trustworthy
Easy to navigate and quality products for a great price. 😎😎😎
To be 💯, I haven't put one thing on my car yet. With this purchase I now have no reason not to goto tear down mode 10 grand later! Lol
I like that they describe each product. If any question is left unanswered you just Chat with AI and find out. You Really do know what your buying.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Abdul,
I'm sorry if you have not received items in the past in a timely manner as expected. I located an account for you and see that you have not had any issues with delayed orders within the past few years and have not contacted customer service for assistance, so I apologize if I am not locating you correctly. But if you do need anything, please do not hesitate to reach out to us.
Thank you,
Allison