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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Fast and reliable and my items were in good condition at a decent price
I had ordered X-pipes for $950. This was on a Wednesday. The shipping options were to be delivered on Friday, free, or overnight, for $149. I needed them for the weekend, so I selected Friday. On Friday, I checked the order and it was 'In Progress' and Tracking showed 'Shipping Soon'. I chatted with an agent, and he wouldn't do anything for me and said I should get it sometime next week. He did give me a $20 voucher. That doesn't help for this weekend! Normally they are right on target, but when an error occurs, they need to make it right.
They have everything covered... easy to find parts... lots of reviews and pictures
Everything that I have ordered has come no parts broken delivered on time. I'm very happy with the parts I ordered. I'll give you guys a five star rating.
I ordered rear window louvers for my 2018 dodge challenger T/A. Perfect fit and everything u need to install, fast shipping and I'm in Ontario, Canada, very pleased with service and price,
Product was simple to install and looks fantastic. If you're worried about install don't worry it is super easy. Took about 10 minutes to put on both parts
Very happy with this product and it was easy to order with quick shipping
This site has everything in one place, makes it easy to search for relevant parts and they shop fast!
American muscle is great but open box idk who to blame but my product shouldn't of been sent out regardless. It's condition was horrible. Hopefully I don't ever get disappointed again.
We watched the on line video. Very easy install. Looks great on my 22 charger pursuit.
The tail light covers are great, but the headlight covers do not fit as advertised. A waste of money. Customer service was extremely rude in answering questions; he just wanted to push more sales on me. It was probably the last time I will place an order from AM.
I am so sorry to hear about your experience.
I left you a voicemail-
Please let me know if you have any questions.
Amy
EXT 1257
Every time I order something I usually get it within 2-3 days even with free shipping. Keep up the great work guys and girls!
Very nice product, came in a timely fashion and well packaged.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
I see that you have spoken to our customer service.
If you would like to discuss your experience-
Please let me know. I would be happy to speak with you about it.
Amy
EXT 1257