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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Everytime an issue comes up with an order or even if I have questions. The live chat agents have always been super helpful.
The information that you get very helpful and do get a call form there Expert they can answer the questions on a product if not sure or do not know. VERY HELPFUL Thank You
Always came when it was supposed to and quickly. U
Shopping was easy, Will see when it is delivered and how it fits.
Got what I needed in time for my re build. Only thing is I spent in two months over $4.000.00 and discounts were what 3% max over whole three orders. Now that I would like to see change. I got what I needed but sorta feel not so important as a customer in confiding into your products. Think about it! Hard earned money and no deals after major purchase, just a survey and still no deal.
It's really light but that's how it's supposed to be
Have a 91 Mustang GT and American Muscle is behind most of it! American Muscle can't go wrong shopping here. The tech staff are super helpful and their prices are decent.
Great products and fast shipping. Thank you and will buy again.
Recently ordered the Flowmaster x-pipe scavenger series for the 2011-2014 mustang gt. Received it on the exact date they said it would arrive. The packaging was solid and undamaged. The x-pipe is in great shape as well. Overall a great experience
Ordered Rousch Xpipe and the installer said this isn't Rousch and looks like a cheap Amazon product. It was installed and AM didn't offer anything to me. Wife ordered a PP2 spoiler and damaged. Got a replacement and zero instructions and minor damage but didn't want more back and forth. JLT intake good. Eibach Pro springs and 1.5" wheel spacers great. Just mostly bummed at the xpipe with no offer of anything except sorry.
Delivery and the items were packed perfectly and very satisfied with my order
Item arrived fast and in perfect condition! Can't wait to install it.
Everything about the product was top notch! No issues with installation. My problem was the product went on sale 3 days after I ordered it. Now, I thought an honorable company that wants your loyalty would credit you for the price difference, especially with it being a fairly high price item. I was wrong! Shortsighted in my eyes!
I am very sorry to hear that.
I see that you have spoken with our customer
Service and have been assisted.
If you have any questions-
Please let me know.
Amy
EXT 1257
Just placed the order. Haven't even rec'd confirmation e-mail yet!
Easy and fast checkout and good quality product. I like the inventory that's offered.
Good selection. Parts came 2 days later than expected. Some of the spark plugs where out of their boxes and rolling around in the package. Haven't been able to install yet so hoping they are alright.
Good selection and able to get parts quick.
Easy navigation of site and easy checkout.
Very easy to order. If you buy $119 worth of merchandise you are supposed to free American muscle decal for the and a wall banner, and a couple other items for free which is really cool. I never received any free stuff, so was very disappointed for not getting any of it. Has never happened previously.
Never have an issue so far knock on wood. Still, i'd like to see only quality products. They do sell some pretty cheap knock off that I don't think have any place. Or even in the same Sentence as AM. Always improving keep up the good work.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257