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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I'm extremely happy with my purchase from American muscle, it was easy to order my parts, they arrived on time, we're exactly as described, included all hardware and were packaged with care, highly recommended them based on this experience.
Easy to process the order. The product is good! Easy to install.
My package came earlier than the expected date they provided.
Waited for the holiday sales to get a better price. AM shipped quickly and products arrived when advertised.
Easy to order the product my son wanted for Christmas. Fast Service, safely packaged for shipping and fast delivery,
Very smooth ordering. Shipping was straight forward and was kept in the loop the entire time of my shipment. Came in time for Christmas! My husband is gonna be thrilled
Thank u it was a perfect gift for my boyfriend this year
I'm like a kid in a candy store on this website. Love what they have to offer for my car. Great affordable prices and quick shipping.
I ordered this for my husband last minute. This was either going to be a birthday or a Christmas gift since his bday is 2 days before Christmas. The fact that it got here in a timely matter was great. Thanks.
Package was delivered quickly and as expected. Box was a little damaged but the item was in good condition
Parts were said to fit my car and when I got the parts in person the size was incorrect.
I am very sorry to hear that.
I see that you have spoken with our customer service.
Please let me know if you have any questions.
Amy
EXT 1257
Shipping was on time product fit as it should. Thanks
I have received my order ahead of schedule.
I wish to reserve my feedback until I have installed my new part. Which will be after the first of the year.
Please contact our customer service
If you have any questions.
We are happy to help.
Amy
EXT 1257
I ordered 3 open box wheels they sent me two wheels that werent even close to what i ordered now they want me to return them for store credit and arent willing to do anything for my inconvenience. On top of this these wheels were a Christmas present
I am very sorry to hear about your open box experience.
I see that you have spoken with our customer service.
Please let me know if you have any questions or if you
Would like assistance with your order.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
Please let me know
If you have any questions.
Amy
EXT 1257