Dana Y.

No problems at all through delivery. Still have to install.

I purchased 2 jet 9 4 wheelers, one was completely damaged at delivery and both units are missing a ton of parts! On top of all that, it was the wrong unit. It was obvious, the whole brake assembly was different from the other, and plastic guards were also different, not to mention that the rear racks were different also. I tried contacting them but there customer service is rude, not caring, inconsiderate "helen"... they never call back. I finally got an answer 2months after delivery and still not assembled. That they are not doing anything to remedy the problem! They basically said " you are screwed " and kept my money and didnt do anything. Im a single dad and was trying to buy 4 wheelers for my kids, now they are upset and sad cuz these damn ppl at this place. I dont have much, snd i dont like being robbed!