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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Had to buy a different filter to fit the tube but other than that works good
There was no k&n molded to the tube as advertised all they sent was a cute little sticker oh how sweet. I bought from American muscle several times and each time the part didn't fit or didn't match up as advertised. So a one star is extremely too much!
Defective product will not support issue, poor client services, not interested and does not give a crap about helping a solution
I apologize for your experience and I would be happy to review your order with you.
Please contact me with your order number at my extension 1257 so I may assist you.
Amy
I found this cold air intake on line for my 1988 5.0 mustang it said that I might need to buy the adapter so I call and spoke with someone and was told that I didn't need it so I bought it and upon arrival I went to install it and I found that I did indeed need it. So I'm pretty disappointed and now I have to order the adapter which I could have gotten it all at once. Bad info.
I am so sorry to hear about your experience with your CAI. I see that you did purchase your BBK Speed Density Cold Air Intake Adapter for your Mustang.
Thank you for your purchases and for your honest feedback. We appriciate it.
Please let me know if you have any questions or if you would like to discuss your feedback.
Amy
EXT 1257
Received everything I'm pretty sure. They apparently covered the product information on the ring and pinion gears with the shipping label so can't verify if it's the correct item or not. Other than that it all seems fine.
Huge selection of parts, good prices and fast shipping! Love how I enter my cars make, model, and color and see the parts for my car and some pre painted.
Ordered part never shipped, agreed to refund, part shows up 8 days later no tracking number. Lost a customer, fair warning, in stock is not always true. Refund is hard to get. Customer service is a joke.
I apologize for your experience with the delay in transit with your Full Aluminum Radiator. We see that you have received your order and we issued you a store credit as well for your experience.
Please let me know if you would like to discuss your feedback or if you have any questions. I would be happy to speak with you about it.
Amy
EXT 1257
I have had multiple items at over time has issue or just flat out normal problems and they have replaced them all, the customer service is awesome and I will continue to dump my money in there site for Balboa Aka 07 mustang gt lol
Great job they did for would have liked to talk to a sales rep for more information about the rims me ordering my rims
Thank you for your feedback and for your purchase of your wheels.
Please feel free to contact us anytime when you have a question.
You can reach out via phone, email or chat.
Amy
EXT 1257
Always had good experience with American Muscle Team and very knowledgeable for my requests and never had any issues and right on the prices.Been a customer for quite a long time.
The Sunroof visor fit perfectly and I am very impressed how much noise it cancelled out from all the wind and I must note that the visor doesn't rattle or make any noise for that matter. I took it on the freeway with the moon roof open and it was perfect. I was a little nervous at how it would look but now that it is on I have to say I like the look of my car even more. Very pleased, Thank you
CONSIDER THIS AS A WARNING!
Spoiler came with a dent and overspray! Was not damaged during shipping, product was sent how I received it. Not cool. Should've done more investigating this crappy company before I purchased. You live and you learn, but hopefully this review will make you want to shop somewhere else!
I am very sorry to hear about the condition that your spoiler arrived in. I have reviewed your order and I do not see that you have contacted us about this issue as of yet. We do not have a phone number on file for you so I could not reach out to you via phone. Please feel free to contact us if you would like assistance with your spoiler. We would be happy to make this right. Thank you for leaving feedback and please contact us about this.
Amy
EXT 1257
Shipping process was good, got my order no problem! Its definitely not as loud as I thought it would be, it has a low rumble during idle and has a nice sound when you hit the gas, but overall a great looking exhaust for the price!
Thank you for reaching out and leaving feedback.
I am so glad to hear that you are happy with your exhaust.
Please let me know if you have any questions!
Amy
EXT 1257
đź‘Ť expensive but has everything I need and great quality
The experience was good overall install took about an hour. Would recommend looking at the sideskirts inside says left or right made more sense from there. Only thing is idk what the extra screws were for.
Works great. But shipping through regular mail not a good idea. Delayed and took a couple extra days to show up. Definitely upgrade shipping next time.
The only downside to ordering is dealing with fedex who are notoriously bad at handling products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for speaking with me about your CAI today, it was a pleasure.
Please let me know if you have any additional questions.
Amy
EXT 1257