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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Great company and customer service. Packages arrive timely and packaged securely. Thank you
On the web site, the experience all good. Shipping seems quick, but I do not receive my order yet. My review could change.
Excellent service and really fast already got my part
These are incredible brakes! I waffles for months on which performance brakes to purchase and chose Powerstop Z23 w/ dual piston calipers. They shipped super fast. I had to choose the installation option since I just moved and can't work on my car where I live. BEST SHOP EVER to do the work. Very satisfied all around from purchase to installation!
This company is the easiest to order from and I've never had anything be out of stock that I've wanted to order, even though I've seen things out of stock before. The customer service is very helpful and listens to their customers as well.
Great with good communication and fast shipping product packaged properly to prevent damage
This brake pad and rotor setup is a huge noticeable difference in stopping power and no noise what so ever.
Nothing complicated. Did the order and got it. Just like it should be. No complications.
Great shopping. UPS was a major disappointment ( they sat on the item over the weekend); their " tracking" is wanting, too. Items are awesome - fit & finish excellent ( instructions left a lot to be desired- maybe have a link to online installation?) adjustability is a dream.
Online ordering needs attention - I got hung up at the end & could not get anywhere - I had to close the link & repeat & repeat & repeat...
Awesome experience super fast shipping very happy with the service
The cowl looks correct and in good shape. All the pieces, except screws, are included.
Easy to pay with card, and very fast delivery.
I like this shop and im glad that i can buy here what I need
Fits nicely and was an easy installation. The fasteners with the thumb screws are not the best. They barely catch any threads the louvers are great I may make new fasteners just haven't decided yet.
Everything was great except the fact I can't find parts that fit Chrysler 300 through your site. You have every dodge but no Chrysler it's kind of sad was looking forward to getting more items but I don't know what exactly fits my car
My first time buying from Track 5 prices reasonable but so far look cheaper than originals
Went online to the search bar told it what I looking for it took me right to it
I contacted American Muscle for a return of merchandise. Lady was friendly and very helpful
Ashley was very helpful but I am still a little shakey on price minus my store credit
Do you see the louvered taillights in the picture? Thats what I thought I was ordering in the "replacement kit". Instead all I got was the rubbers. I'll never do business with you again.
Hello Kevin,
I have reviewed your order for the Replacement Tail Light Housing Seal Kit and we encourage customers to make sure they are reading the description underneath the item to help avoid any confusion when ordering online. We apologize you did not receive what you were expecting and I see the customer service agent assisted you with setting up the RMA. If you require any further assistance please do not hesitate to reach out to us.
Hope you have a great day!
Allison
Shipped out a slow, and the delivery person dropped the package at the wrong house when contact to report the miss delivery, they really did nothing... had to track the package myself and do all necessary to retrieve it
Hey Carlos,
I apologize you did not receive your item to your door, we always ask the customer to check their surrounding area and with neighbors first before we proceed with a lost package claim just as a precaution you might find it and won't be delayed with waiting on a replacement. I issued you a $10 voucher to use on your next purchase online or over the phone.
If there is anything else we may assist you with please feel free to give me a call 1896.
Allison
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Jordan,
I apologize that you are having trouble finding products for your Chrysler online, if you would like you can give our sales techs a call they are all knowledgeable in our products and can hopefully find you some universal items that will work for you.
Again appreciate you taking the time to write us a review.
Allison Ext 1896