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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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As always. American Muscle is the best. From ordering to receiving my product on time.
Timely delivery very nice fitting Product great experience.
Shopping and purchasing from AM has been great but if they don't address issues or offer other shipping options other than FedEx I will no longer use. 2 straight orders late and both left in the rain!
I spoke to Michelle in customer service initially for a quote. She was very helpful and did a great job. However the website stated that my product would arrive to me on Saturday 8/10 when I ordered it. I checked tracking today on 8/10 and it said that the package has not yet left the facility. This is very disappointing as I had missed a deadline due to this. I hope that this will ship Monday but it doesn't look as though it will. I have had great experiences with American Muscle in the past, and was hoping for the same in this transaction.
I was told a certain date and it was incorrect them I received it. If I was poor area I probably wouldn't have gotten it. And you your conformation email didn't work had to call and give them another one
Ordered some rep hellcat wheels and they showed up about 4 days later, packaged well and looks nice. I should of paid more attention on the order. I added TPS to the order assuming they would be added to the wheel and tire mounting but they came separately in a different package. It's just a big inconvenience where ill have to take the wheels and tires to a shop and have them broke back down to install the sensors.
Easy to install n gives off a great look on the ride n smooth break time
Quick shipping. Rims and tires exceeded expectations. Thank you.
Easy to navigate writhing the website. Great and wide selection of products.
Nice and easy except for checkout. I attempted to do the military discount but you said I had exceeded my discount. This is my first purchase so that's not accurate. Bummer.
Had exactly what I was looking for. Delivery was as promised.
Great options and seeing all the reviews gave me a decent idea of what I wanted to pick for my car
The delivery was fast! Great service. I still haven't opened my items yet. However, I'm sure the quality is just as good as the delivery service.
I received and installed replacement bump stops for my S197 Mustang that was modified/lowered by Roush as part of its conversion to a Stage 2. The original bump stops had deteriorated badly and were also for a standard (non-lowered) Mustang GT. American Muscle's replacement kit was an OEM product that was used on Shelby GT500's. This was the perfect product for my car and was a direct fit replacement. Thanks to American Muscle for carrying this kit and at an excellent price. Fast and reasonable shipping, too!
Talked with a representative from American Muscle. What a great conversation and I was schooled in the art of taking care of the engine air filter in my Challenger. This filter is has a price that is slightly higher then what I have been use to. But now, understanding the why's and what-for, pertaining to this filter, I am squared away.
I ordered this same taillight tiny kit and installed it about four years ago. It installed easily and fit great. No bubbling or anything. After four years it was faded to a flat finish and needed replaced so I ordered this new kit. The quality and fit is not nearly as good as the first kit and there are lots of bubbles on almost all of the lights. I'm not happy about the way it came out this time
I recently was helped by Mike D. He was super helpful in getting my order fulfilled. Great customer service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members