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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Professional experience, was shipped fast and with a careful packaging
I was shopping on line & decided to order a few items from your company. The process seems a little rough & confusing at first but then I called you help line to which the operator had no idea what I was talking about at first but then soon was on track. Then when I received the order the main patt was missing the receipt said Shipped. Then finally I got to talk with someone & the said they had to ship separately. So the item showed up 2 days later. Thank you for getting me the main piece of my item.
Like your parts, But some times hard to follow when several parts not put together.
Overall great experience would recommend to anybody looking to buy car parts
Order was easy to place. Deliver quick. Looks good. Cheaper than a Ford OEM part.
Very professional item was exactly what was described and was kept updated on tracking information
Great American quality. Best upgrade without the heavy ticket.
Easy yo buy, no problems with my order at all and it was delivered really fast. Happy with the service.
Searching for car parts has been so easy due to the website being so organized and transparent
Website is very helpful with pictures and helpful reviews from other buyers. Love it
30mm spacers on my rear tires to my 23' 2.0L Turbo Camaro fit perfectly. My wheels are flush to the wheel well and look very good. I had to purchase longer wheel lugs for the longer studs on the spacer to insure security of the wheel and hub. Other than that 100% satisfied
I am so sorry to hear about the issue you had with your spacers.
If you have any questions or need assistance I would be happy
To speak with you about your experience.
Amy
EXT 1257
I chose the 5" black exhaust tips from Carven for my 2022 Dodge Charger Scatpack Widebody. The fit and finish was extremely good. It was a 15 minute install and required just a 13mm socket. I would highly recommend these tips.
Love it. Everything I've ordered has been a ten to my challenger.
Everything was great just wished you would have sent more of the 3m tape because they were a little tough to put on.
Easy and quick! Love the fact that it came in so quick!
I order a set of wheels foose legends. Said in stock. But the receipt said backorder so I message support several times and they say there getting mounted and be there In 3 to 7 days. Never came 10 days later I contact support after getting lied to 3 times now they say there still out of stock. And won't be in till next month.
I can handle a wait but I won't tolerate liers. I got a full refund. That at least was painless.
I am very sorry to hear about your experience.
I see that you have spoken with our customer service.
If you have any questions-
Please let me know.
Amy
EXT 1257
Great experience. Love my new air intake! The assembly video was good to have
Called. About coupons. Offers. Emailed to us that didn't. Work. Was told. Couldn't do anything about. Very bad. Service
I am very sorry to hear about your experience.
I see that you were able to get your voucher applied to your order.
If you have any questions-
Please let me know.
Amy
EXT 1257
Wrong dashmat,not the 1 I ordered,This makes me think twice about placing another order...I ordered Smoke which should match close to my black dashboard.Im disappointed...
You can always assure even with free delivery you will get your package in a timely manner
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I see that you have contacted our customer service and have
Been assisted. If you have any other questions-
Please let me know.
Amy
EXT 1257