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District of Columbia
2 reviews
0 helpful votes
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Ordering CD and DVD from Amazon was easy but I ordered several CD with Andrea Bocelli and one of the CD was a double disc and the second disc did not play.

Date of experience: June 26, 2017
Arizona
4 reviews
1 helpful vote
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Perfect website
August 15, 2017

From books to headboards, this site fulfills my wishes. I like the recommendations on the books section/

Date of experience: August 15, 2017
3 reviews
15 helpful votes
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Monster Mother of all E-Tailers - I shop Amazon.com all the time. I love their selection of books, and usually their prices are pretty good.

Date of experience: May 1, 2007
Massachusetts
1 review
2 helpful votes
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Lousy shipping
October 31, 2016

They never live up to their shippng promises. They promise 1-2 days and deliver 10 days later.

They manipulate people into their PRIME program.

Date of experience: October 31, 2016
Ohio
2 reviews
3 helpful votes
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Cool
May 7, 2021

I order stuff on this and i want to order giant pocky:)
Anyways it has quick shipping but be careful about scams and stuff

Date of experience: May 7, 2021
Florida
25 reviews
65 helpful votes
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Hey there not good I had a account before with them and now they won't reengage my account. Not good

Date of experience: January 22, 2015
India
15 reviews
264 helpful votes
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Good website
February 4, 2016

If you want to buy anything. You can use this website according to me this is the best online shopping website and price is also resonable.

Date of experience: February 4, 2016
GB
3 reviews
0 helpful votes
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Best Ofcourse
September 14, 2015

Everything under one umbrella I found many things which i was not expecting evven in the half price of the actual in which i got them.

Date of experience: September 14, 2015
Florida
2 reviews
0 helpful votes
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LOVE Amazon Prime!
December 9, 2015

Always get the most competitive pricing, great user reviews and fast free shipping. LOVE my Amazon Prime!

Date of experience: December 9, 2015
Canada
2 reviews
1 helpful vote
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Great choice
September 24, 2017

Orderd an item and took an extra week but refunded money back and did not have to return item orderd again thanks amazon

Date of experience: September 24, 2017
Georgia
7 reviews
4 helpful votes
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A tangled web
January 30, 2019

Their mobile website is almost impossible to use and their desktop site is not a whole lot better. Their customer service doesn't know what its own policies are and finding product information is almost impossible as customers who have no ability and/or interest in providing coherent input post on Amazon's "customer reviews" section of a product page and to make it more cumbersome, the reviews for all 400 of the 500 variations of Michael Jackson's THRILLER are grouped together with no easy way to tell many of them apart. More, even if you know EXACTLY which one you're looking for, you can type in its' barcode and still have to go through a multistep process to get to the item page you explicitly searched for. And the other 100 variations of Michael Jackson's THRILLER are just like stray cats with no way to distinguish between them except the ASIN which is nothing except a # that Amazon uses to identify the item in question when someone asks about it. Except most of these ASINs are for items that were long out of print before Amazon even existed and only exist because someone created an item page for it for who knows what reason, maybe to sell it on the Amazon Marketplace, and many of these ASINs go long abandoned.
Amazon remedies this tangled mess of a website by refunding your money no matter whose fault the issue is. It doesn't matter if the 3rd part seller screwed up, the post office or a gremlin. It's been refunded so all is well. Until next time.

Date of experience: January 30, 2019
Germany
2 reviews
2 helpful votes
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LOVEEEEEE
July 20, 2017

I love amazon always on point always on time if something is wrong they will fix it. Thats why amazon will always beat ebay handsdown

Date of experience: July 20, 2017
Colorado
1 review
5 helpful votes
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Love Amazon because it's very convinent and they have literally anything you need! Love how it's easy to use and easy to get your packages.

Date of experience: May 28, 2023
Texas
2 reviews
3 helpful votes
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Totally satisfied
January 16, 2016

So happy with Amazon, place a order with them week before Christmas and recieved it before Christmas. Very fast.

Date of experience: January 15, 2016
California
1 review
1 helpful vote
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To much talk
June 8, 2022

Spent a lot time on phone to have a small courtesy applied for problem and keep on phone foreever...

Date of experience: June 8, 2022
GB
5 reviews
3 helpful votes
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Everything!
February 18, 2015

Has eerything you could ever need! Probably the only website where you can get everything you can think of.

Date of experience: February 18, 2015
Nebraska
2 reviews
1 helpful vote
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Love
October 15, 2015

A really great place to find just about anything. Though some things are a littel more expensive. Its really a great company.

Date of experience: October 14, 2015
Germany
4 reviews
4 helpful votes
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A lot of small businesses had to go away for this megacomany to be 1 trillion dollars. A lot. Kind of sad.

Date of experience: July 3, 2017
California
13 reviews
3 helpful votes
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Best
January 23, 2021

One of the best and mojor online store in USA also in the world. Their service is very good and products also

Date of experience: January 23, 2021
New York
3 reviews
1 helpful vote
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Best website
March 19, 2017

Excellent service, excellent prices, excellent machendise. Amazon shopper for life. I tell all my friends about Amazon and they tell me they love it.

Date of experience: March 19, 2017

Overview

Amazon has a rating of 2.9 stars from 10,453 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon most frequently mention credit card, next day and delivery date. Amazon ranks 2nd among Marketplace sites.

service
1,464
value
1,373
shipping
1,387
returns
1,217
quality
1,310
+791