Allivet has a rating of 3.2 stars from 4,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.
Allivet has great prices and I have never had any problem with anything I ordered from them. Delivery also shows up at my doorstep very quickly.
Purchased an Alpha Trak that did not work. When I tried to call I waited 20 minutes on the phone just to get a message to "leave a message". NO. Message box is full, goodby".
NOT SURE IF MY REVIEW MADE IT BUT VERY POOR BUSINESS FROM THIS COMPANY. LONG STORY SHORT I BOUGHT THREE ITEMS AND PAID FOR OVERNIGHT SHIP AND ONLY TWO OF THE ITEMS MADE IT. AFTER OVER AN HOUR ON THE PHONE THEY SAID THEY WOULD SHIP THE ITEM TO ME. WHEN YOU HAVE A SICK PET AND COUNT ON THE PRODUCTS TO BE THERE FOR THEM AND THEY ARE NOT... ITS PRETTY BAD AND ON TOP OF THAT ALLIVET WONT MAKE IT RIGHT WITH THE CUSTOMER? BAD BUSINESS ON THEIR PART NOT A GOOD WAY TO GET REPEAT CUSTOMERS. I FOR ONE WILL NEVER DO BUSINESS WITH ALLIVET EVER AGAIN AND I WILL USE EVERY SOCIAL MEDIA SITE TO LET EVERYONE WITH PETS NOT TO DO BUSINESS WITH ALLIVET. LETS SEE IF THE REST OF MY PRODUCT COMES IN TWO DAYS? I'M STILL GOING TO BLOW YOUR COMPANY UP ON SOCIAL MEDIA FOR BAD BUSINESS.
Had issue with shipping. Customer representative was to call me back to resolve. Never got call back.
It was very easy to order and the savings were great.
My experience related to shipping was NOT a good one. I had my order shipped to a PO Box. Unfortunately, the people in shipping were NOT paying attention to the "ship to" address as they shipped my package via FedEx which DOES NOT deliver to a PO Box and thus creating an issue for me in trying to get the package delivered to my home address. After several calls to FedEx was able to get this resolved. SHIPPING DEPT please pay MORE ATTENTION to the shipping address in the future should Allivet want to continue to receive my business. I am a FIRST TIME customer
My husband and I have many pets, 3 cats, 7 dogs 4 horses and 22 chickens. Some of those are rescues. My hubby is retired and due to my health am on disability. We strive to care for our animals as we would a human member of our family. I have a couple of aged dogs, one being my Lab tar who is 17 and is in the midst of having congestive heart failure. Purchasing her medication from my local very was very expensive. I found Allivet while searching on line and can purchase all 3 medications cheaper that I could purchase one from the vet. This has benefited both my husband and my lab tremendously. Thank you guys so much for having reasonable prices and quick shipping. We will continue to use you guys as our pet pharmacy! Thanks you for helping us to take paramount care of our fur babies!
Ption was best price available. Took 4 days to get even w/paying for 2day air. Won't use next time. Will pay premium cost for local purchase. Time on prescribed drugs is very important. Won't make this mistake again. VS
I have nothing but good things to say about the service, quality of the merchandise and the exemplary delivery of my product in a timely manner.
Update: I was able to put the pills in the blender and pulverize them. Now, however, I have to guess at the dosage. I just put a bit in with kitten milk and squirt it in his mouth.
I ordered DL-Methionine for a cat with urinary tract issues, and the product was listed to be used for a cat. When I opened the bottle I found out the pills are way too large for any cat to swallow, even if divided which doesn't work well on these. Allivet will not take anything back that is opened. However, had they described the product accurately, I would not have ordered them. There was no way to know they incorrectly described the product until I opened the bottle so now I am out $34.
Products always ship within 1 week or less and for free. Allivet has very competitive prices. I have not found anyone less than Allivet. Working in the veterinary field I definitely know a good deal when I see it. Pet medications are expensive in general. I highly recommend Allivet. My pets are happy, healthy felines.
Great company, got my order out on time. Received it when need. Order was correct
Excellent site. Prices are always less than my vet and they are so prompt with delivery... usually just a couple of days. Will continue to use Allivet for all my pet meds.
I really appreciate this company very much because they keep their prices the same and don't hike up the price all the time like so many do. I need to find a good, less expensive option for my dog's medicines because our girl has to take so many and it is very hard to afford. Keeping her healthy and happy as long as possible is supremely important to us without going broke doing it. Please keep this in mind when you think about raising prices because it makes the difference in their quality of life and how long they live. Allivet is fast too which is important when you are talking about medicine!
Hi Debbie,
Thank you so much for your sweet review! We love bringing you the best pet products at the lowest prices. We are so happy to be able to help keep your dog happy and healthy for as long as possible. We are committed to continuing to bring you and your pet the best service for years to come. Thanks again for shopping with us! Come back soon!
This company is a horrible. Please stay away from them, do not order product, You will lose your money as I did. They tell you product being ship but actually never send it.
Scamers
Hi Steven,
So sorry to hear you feel that way about our company. We only charge your card once we ship your product, and we always provide a tracking number so you know when to expect your package. If you have had any issues with a product or lost package, please contact us at 1-877-500-9944 as soon as possible. Unfortunately, since you did not provide an order number or additional information, I cannot locate your account to see what went wrong. We want to make sure your pet receives the meds/products they need. Please call us or email customercare@allivet.com so we can better assist you.
This was my first time ordering from Allivet, and I was quite impressed! They have affordable prices, and I was not expecting my order to be shipped overnight. But there it was, sitting on my doorstep the next day! And they shipped it out within just a couple hours of me completing my order. Great experience!
Emily, welcome to Allivet and thank you so much for your kind review! We try to ship out our orders as soon as possible- we really want pets to get their meds! We are so happy you got your order so fast. Best wishes to you and your pets!
Terrible experience! I was promised a refund the same day I called to report the mistake with shipping and still no money has been returned. All I want is my money for half my order they failed to ship. So far no money and only a hassle and lies! I will file a report with the attorney generals office for fraud if I don't see my money by Monday. Be careful with these people.
Answer: They advertise medications with photos of the manufacturers' packaging. However it seems that when a customer gets the meds they are not in the original packaging. There is really no way to verify that the meds are either authentic (as opposed to counterfeit) or that they are not expired. Individual tablets are not stamped with dates. When they failed to send me medication in the manufacturer bottle, I contacted my credit card company, then ordered from a different vendor.
Answer: Hello Blanche. Please send any pharmacy type questions to customercare@allivet.com and you will promptly get a response!
Answer: Hello Lila, Yes, we are a registered pharmacy with the NABP, which you can verify here: https://nabp.pharmacy/programs/dotpharmacy/ by searching the list for the DBA Allivet We source all our product directly from the Manufacturer.
Answer: Hi Nicole, we are a registered pharmacy with the NABP, and are quite well known. I'm not sure where you are located, but we ship within the continental US.
Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.
Thanks for shopping with us, Alice! We love saving you money on pet meds. Come back soon!