Allivet has a rating of 3.2 stars from 4,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.
Needed my order FAST! First time customer here... paid $22.00 for next day shipping... took my money and sent it ground! Now it'll be a week and I needed it asap! Called them... still no refund on my overnight shipping charges! Terrible customer service!
Just got off the phone with Allivet and UDPS, my dog is not getting his needed medication till Monday when it was promised to me yesterday Friday March 10th 2017. I am now in a rush struggling calling all vets and animal hospitals to find my dog's medication so he does not have a seizure and die on me. Isn't that great service.
Am always happy with the service and the prices can't be beat. I have a diabetic dog and her insulin is costly. She also had cataract surgery, and it doing beautifully, however takes several medications for her continuing eye care. Allivet had the best prices and service.
Allivet has low prices and they are competitive with other places. Has Autoship option that takes 5% off too and a rewards program.
Allivet has the best price on liquid vitamin e for my horse, and I appreciate free shipping, but it took about 2 weeks to get my order. I will continue to order from them but do it sooner.
My order number was Order SO-******* placed on 2/16/2017.
The site is easy to find what you are looking for. It ships products fast. Overall it was great. I have not any complaint to write about them.
You can be sure that I will order from you again when the reason arrives. What a pleasure it was to order, receive what I ordered at the time it was stated. My friends now know about you and they likewise will respond to their needs from y ou.
Thanks for being a reputable company with no excuses... Have a great blessed day.
Tom Boyko
Both are excellent! OraVet Chews get their teeth very clean & being seniors I tried the Nupro & in less than 2 months they are moving around easier acting like pups again! Impressed with both products
Allivet automatically re-order is amazing for ongoing medications and products! We love Allivet and their customer service.
Allivet had the best price we found for our dog's diabetic needs. Also, it was a smooth transaction between us our vet and Allivet. Shipping was quick too!
My dog is on a very expensive daily medication. Allivet has the best price by far AND the best customer service. The medication is prescription only and my vet's office has said they are one of the easiest companies to work with!
It seems like the last couple of times Allivet has needed to get Dr approval refills it is taking them forever to do it. When I contacted my vet to see if they had responded to the request, they always have in a timely mannor. However it is not getting seen on the other end which in turn causes me to get the medication I have ordered much later than anticipated. This is very frustrating knowing that my Dr has done her part on getting them what they needed as soon as they recieve the order.
I've compare pricing for pet prescription medicine online from other competitors and Allivet has the most competitive pricing. Customer service is great as well.
Always great service. And fast delivery. Never a problem with Allivet. When someone stole my Amex card it was Allivet who alerted me to fraud on my account
Couldn't have been an easier process for getting my dogs daily meds at a discount. Auto ship is going to make my time easier with no worries. Thanks!
My most recent Order SO-******* placed on 2/9/2017 was for some Metacam that would have cost me over $80 at the vet. I get it from Allivet for less than $50. Shipping is on time, and expiration dates are never a problem. A lot of people use that excuse not to purchase their pets prescription online, but that has never been a problem at Allivet. I've been using them going on five years now.
Very quick delivery, only reason for 4 stars and not 5 is the shipping is a bit more costly than it should be.
Great service and fast shipping. Will continue to do buisness with them in the future. They carry medications that are hard to find at great prices
I really appreciate all the help you provided in getting Yogi's medicine. I didn't know what I was going to do when his Vet decided to quit carrying it. You were extremely helpful in getting it taken are of and it rally was quite a process to get it approved and here in time to be continuous. Thankyou so much. Marge Leonberger & Yogi
You always have the medicine for my dog on time. I am happy with your service. I have no complaints.
Thank you
Answer: They advertise medications with photos of the manufacturers' packaging. However it seems that when a customer gets the meds they are not in the original packaging. There is really no way to verify that the meds are either authentic (as opposed to counterfeit) or that they are not expired. Individual tablets are not stamped with dates. When they failed to send me medication in the manufacturer bottle, I contacted my credit card company, then ordered from a different vendor.
Answer: Hello Blanche. Please send any pharmacy type questions to customercare@allivet.com and you will promptly get a response!
Answer: Hello Lila, Yes, we are a registered pharmacy with the NABP, which you can verify here: https://nabp.pharmacy/programs/dotpharmacy/ by searching the list for the DBA Allivet We source all our product directly from the Manufacturer.
Answer: Hi Nicole, we are a registered pharmacy with the NABP, and are quite well known. I'm not sure where you are located, but we ship within the continental US.
Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.