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AllivetReviews 4,209

3.2
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Allivet Reviews Summary

Allivet has a rating of 3.2 stars from 4,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.

service
175
value
163
shipping
166
returns
69
quality
140
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New York
1 review
0 helpful votes
Follow Paolo D.
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Always the best prices and their service is top notch! Have been buying prescriptions and over the counter supplements from Allivet for several years now and can't find better! Thanks!

Date of experience: January 27, 2018
Florida
1 review
0 helpful votes
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Excellent Service
January 27, 2018

Quick shipment and excellent prices! Products always as advertised. Great customer service and they contact your vet for you! Makes the process super easy and convenient!

Date of experience: January 26, 2018
Massachusetts
2 reviews
1 helpful vote
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Extremely disappointed!
January 26, 2018

Placed order and checked box that I was mailing prescription in via Priority Mail. Instead of following instructions they tried to contact the Vet I listed on file. I use multiple Vets and the one who wrote the prescription was different than the one I had on file. Rather than processing the order properly, I will not be receiving the medication in time and I don't have the Rx now to get it filled locally. Very big mistake trying to save a few bucks and will be costly to my pet.

Date of experience: January 26, 2018
Michigan
1 review
0 helpful votes
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Insulin
January 27, 2018

This was the cheapest site to purchase insulin for my diabetic dog. I was happy to see free shipping for over $49 but unfortunately it doesn't apply to insulin as it has to be 2 day cold shipped and thats a $30 charge for it. So unless you buy it in bulk, I' m not saving any money vs getting it from my vet. The only convince is I don't have to go pick it up and delivered to my door. I will still buy here, just in bulk and hope his insulin doesn't need to be changed.

Date of experience: January 26, 2018
California
2 reviews
2 helpful votes
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Absolutely Horrible
January 26, 2018

Problem with ordering. Problem with shipping.
Now they are saying SO SORRY CLIENT while my dog is running our of her VITAL hormonal pills or she pees everywhere. Prescription is delayed in Oakland and Allivet WILL NOT RESHIP until NEXT FRIDAY... cause I chose FREE shipping and it says says 5 - 10 days, but that is BUSINESS DAYS. What HORRIBLE SERVICE!

Date of experience: January 26, 2018
Arizona
1 review
0 helpful votes
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Great fast service
January 27, 2018

I've been ordering pet meds from Allivet for quite a while. They fast and efficient. Plus they have good prices compared to other pet pharmacy's.

Date of experience: January 26, 2018
Ohio
1 review
0 helpful votes
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Product was as advertised and less expensive than we were paying from our vet. Will definitely buy from again.

Date of experience: January 26, 2018
Virginia
1 review
0 helpful votes
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Awesome
January 26, 2018

Its soooooooo convenient to have it shipped to your house and never worry about running out. Its automatically shipped so one doesnt have to remember when its time to reorder. Its also a lot cheaper than purchasing it from the vet. So Im saving time and money.

Date of experience: January 26, 2018
California
1 review
0 helpful votes
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I have had some problems with getting a discount added to my autoship. It took them 3 orders to finally apply it, the second guy did not put the discount in the right area so when it processed I did not get my extra discount. There was some miscommunication before this and I was originally told to call them on the day of the autoship which happened 2 days before they said it would in my reminder email. Also keep in mind I am ordering from CA and they are east coast based, and the order had already been placed two days before and before 6 AM my time. Finally spoke to someone knowledgeable and had it corrected.

Date of experience: January 26, 2018
Linda F.
New York
1 review
0 helpful votes
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Allivet has done me good with getting the meds for my Dog quick and saving me more than 1/2 the price per month.

Date of experience: January 25, 2018
Washington
1 review
0 helpful votes
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Allivet Pricing
January 25, 2018

I love Allivets prices. They were quite a bit cheaper than my pets veterinary clinic. Thank God, because I didn't know if I was going to be able to afford all his medicine. And I really appreciate kind customer service.

Date of experience: January 25, 2018
New York
1 review
0 helpful votes
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Title says it all - except one thing I left off - Very Good Pricing. Good follow through on contacting the Vet for prescription items.

Date of experience: January 24, 2018
Texas
1 review
2 helpful votes
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First, after clicking on a Google ad for a a product the price in my cart did not match. So, I got on chat to ask what was going on. She said "give me the order number and I'll fix it for you" so I did. She proceeded to order TWICE the quantity I had in my cart therefore significantly overcharging me. Called and they will not refund my money for several business days. They can apparently take it immediately, but won't credit. Customer service was horrible and "sorry, I can't help you; the manager that can see your order isn't here" etc., etc. STAY AWAY

Date of experience: January 24, 2018
Texas
1 review
0 helpful votes
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Maxie
January 24, 2018

Allivet is one of the few very reliable providers of online meds for your pet. Timely shipment and never a problem with yiour prescription.

Date of experience: January 24, 2018
Florida
1 review
0 helpful votes
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My vet is just too expensive for all the medications taken by my dog and two cats. Allivet is consistent with sending good products for reasonable prices. Their customer service is also responsive.

Date of experience: January 24, 2018
California
1 review
0 helpful votes
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Allivet is willing to contact the vet to obtain prescription authorization and keeps me informed as to the order status. Website easy to navigate. The only negative issue I have encountered is when a medication is out of stock. Allivet does not know (and I suppose this is understandable) why the medication is out of stock or when it is expected back in stock. Overall though, very happy with the transaction process.

Date of experience: January 23, 2018
New York
1 review
0 helpful votes
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Easy to order online.
January 24, 2018

The prices are more reasonable than other places. Deliv delivery is very quick. And customer service seems to be very helpful in any questions or orders that are done over the phone.

Date of experience: January 23, 2018
Illinois
1 review
0 helpful votes
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Convenient
January 24, 2018

As long as you order in time so you don't run out its great. Cheapest place i found for my dogs prescription- half of what the vet was going to charge!

Date of experience: January 23, 2018
Vermont
1 review
0 helpful votes
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Once you set up the prescriptions between your vet and Allivet, you save about 8-10%. If you invest the initial time to set it up your transactions, and your product is in stock,, you can save money!

Date of experience: January 23, 2018
Missouri
1 review
0 helpful votes
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Best price around
January 24, 2018

Site is simple to navigate and price is far less than vet or other sites. Auto ship will give you an additional discount. My dogs heart pills are extremely expensive so any additional money off is helpful

Date of experience: January 23, 2018

From the business

Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.


allivet.com
Founded in 1992
Hialeah, FL, United States