AliExpress

Instead of sending my order to California they sent it to Alabama. No way to talk to a person. Very hard to find an online way to communicate with them.

Serious redirect loop that places orders in the background affecting AliExpress.

I went to order an item on AliExpress. After clicking "Commit to buy" I was asked to login. After logging in I was asked to login again. Then again. And again in an endless loop.

Unbeknown to me and without any confirmation given to me, an order was placed in the background. Thinking the ordering process had failed I tried to order a few more time, not being aware that the orders were actually being placed (once again, no order confirmation).

This is a serious bug and I'm certain I'm not the only one affected. I've asked aliexpress to cancel the orders and its been several days but they have not done so.

Seeing as any negative feedback I may receive for non-payment of these items will be in the public domain, I decided to write this review of aliexpress in the public domain to set the record straight.

The login loop bug is still there as of yesterday as I have attempted to log into other things on the site but was thwarted by this bug. It occurs when you attempt to log into anything (e.g. When you are asked to login again upon accessing the community forum) after having initally logged into your account successfully.

I would advise everyone at this time to not place orders at all on aliexpress, for fear that they may experience the same issue.

My first order 5 items i only received 2 items and i email them never respond.
I had order earnings, shoes dresses never got it. I paid over $300. Dollars.

Order was for three pieces 90X160cm, at $27.46 each. Including shipping charge total came to $91.39. I received three pieces size 90X90cm, that are actually priced at $17.14 each, and on top of that they were folded. To summarize- they sent the wrong product, and you can not use it anyway because it is impossible to straighten the results of folded shipping. Mistakes happen, you judge the business by the way they are corrected.
In my case when I advised the seller, my request for refund was denied, the appeal was closed as well. After I wasted time chatting with AliExpress representative I was promised another appeal. The result was rejection, under phony reasoning that an alleged snapshot shows that the order was for size 90X90cm. It is a lie. If the order were for 90X90cm the total price of the order would have been $17.14 X 3=$51.42, plus shipping. The total should have been around $65.00 I paid $91.39, which clearly proves that the order was for size 90X160. Unless the seller invented its own math opposite to the one used by the world.

USING ALIEXPRESS YOU ARE TAKING HUGE RISKS.
The transaction date of my order was 03/12/2013. Got order confirmation same day and seller processed the order in 2 days. With seller promised Delivery Time: 15-26 Days, the item should arrive within 04/10/2013. With no Item received till 04/29/2013, and tracking# trail lost, emailed the seller. Only a dispute with my credit Card solved the PROBLEM.
Seller has Contractual Obligation with Aliexpress. Aliexpress has Contractual Obligation with the Credit Card Bank. Credit Card Bank has Contractual Obligations with consumer, based on Credit Card Consumer protection ACT.
If anything goes wrong and consumer stays inactive beyond 60 days, then everybody will be off the hook, and the Consumer WILL RUN OUT OF LUCK. While the seller will get the money, the Consumer will Get Nothing, or a Different Inferior Product, or a Fake Product.

I only received half my order and I cannot contact anybody or even find my order in their records. I'm not happy with their shipping times, order accuracy, or their customer service!

My problem is not with Ali Express but with the company that supplied the item through Ali Express. I have had a lot of dealings with Ali express and most have been favourable until I ordered a tablet case and keyboard provided by a company called Top 3C world. The item arrived ok without a problem but the keyboard was faulty. I wrote to Top 3 C World on many occasions and had various responses (from someone called Vivien Meng-Hi) including taking the keyboard to a local company to inspect which, of cause was ridiculous. Eventually I opened a dispute and was told I would receive a replacement keyboard if I closed the dispute. Unfortunately I was nieve
Enough to to do this and although I regularly chased the replacement item with several emails I was continually fobbed off with extended delivery times and nothing ever arrived. This dispute has now been going on since June and I have no doubt that I will never see it resolved. Top 3C World are, in my opinion very untrustworthy and I would advise people to stay well away. Aliexpress as I said earlier are generally good but should not allow such companies as 3C World trade under their name.