AliExpressReviews 8,070

Aliexpress is a platform for CHINESE SCAMMERS.

Both Aliexpress and their Chinese sellers have low business ethics and are unfit for a global trade.

I purchased an electrical item from FLJ OFFICIAL STORE (The Chinese seller). The item exploded 5 minutes after charging. Therefore, I raised a dispute, spent days with Aliexpress bot CS dozens of times and both the seller and Aliexpress just IGNORED my issue.

Their Buyer Protection Service and Warranty etc look reliable - but don't be fooled by these clever marketing tactics. I am 100% certain that they don't actually protect any buyers nor provide the legal warranty services that I signed up for.

There are SCAMMERS in the platform and ALIEXPRESS LET these SCAMMERS FLOURISH in their platform.

Please - if you are a sane, educated consumer, then please STAY AWAY. Don't lose 600 dollars for an item that you can NEVER USE like me.

So I had 2 out of 3 orders not delivered but it showed up in the tracking info as delivered. The delivery companies did not help me as they needed the sellers to contact them - which they did not and Aliexpress is siding with the seller because the items show up as delivered.

I realized there was a scam whereby sellers would just send to a friend or themselves in the recipient country and provide you with a tracking number so that when it's delivered, you will see it as being delivered but actually it would have arrived at another address. They can do this because there is no need to provide evidence of the delivery address. GO F*CK YOURSELVES YOU SCAMMING ARSE HOLES!

The first time I used www.aliexpress.com to order an item was in July, 2018. I just wanted to give it a try so I just ordered one mid ring that cost about $5. The estimated delivery period was 40 days with free shipping. After placing the order, I got the tracking number for my shipment. I tracked it for the first week but it was taking too long to go through the shipping stages. After the first week I received an email from the supplier telling me that I have to make a payment for my order otherwise it will not be dispatched yet I had already made the payment on aliexpress. I tried contacting aliexpress to ask but I was not responded. Later I checked the parcel tracking again but there was nothing new. After another week I got another email from the supplier telling me that the parcel was shipped. I waited for over 40 days but could not even track my parcel and my parcel never arrived at my delivery address. I did not make a follow up because I was just disappointed. Later in December I wanted to give aliexpress another try to see if they would do better so I ordered a pair of headsets that cost about $6. After making the order I also received a tracking number, after checking the tracking I noted that my parcel has still not been dispacthed a week after I made the order. So I contacted the supplier asking about my order. The supplier just apologized that they were unable to ship my order. So I contacted aliexpress again and they apologized about it and refunded me my order payment. But I was disappointed because they never contacted me in the first place to notify me of their failure to send my parcel. From these 2 experiences I would not recommend others to use aliexpress because of their poor services. I would rather use other online stores which have better customer care and faster shipping.

Very often sellers send bad/defect items, and very often item is not as declared, but return back real garbage back and for at one's own expense shipping fee it is crazy! Who will to it?! So in this case you is a "lucky" owner of garbage!
Very short protection time - 15 days to check item, but if it is too many and if you have no free time this is unreal to check it all, especially if it is high-end technology device.
In any way site takes fee 3-7% from each paid item, so ALI is financial interested in do not moneyback

I use AliExpress, for 15 years. And I make good money on goods with AliExpress. There are problems with the goods, there are not bona fide sellers. But AliExpress solves all the issues in favor of the buyer. I like it very much. AliExpress takes care of the buyer. I think this project is the best on the Internet. Thank you!
Always with you. With respect,
Wlad
Пользуюсь AliExpress, уже 15 лет. И хорошо зарабатываю на товарах с AliExpress. Бывают проблемы с товаром, есть не добросовестные продавцы. Но AliExpress решает все вопросы в пользу покупателя. Мне это очень нравится. AliExpress заботится о покупателе. Считаю этот проект лучшим в интернете. Спасибо Вам большое!
Всегда с вами. С уважением,
Wlad

I purchased many items from AE. They normally arrive at the very last days of the possible time (2+ months), and typically even after that time.
Sellers tend to tell you to wait just a few more days, as it may be related to logistics.
Recently, they stopped responding to questions related to shipping altogether.

I purchased a costume for my daughter, and paid extra for quick (7-15 days) shipment WITH tracking. ($35 just for the shipment)
However, there is no updated information on the shipment, and it is more than a month since I ordered. The seller does not respond (for more than 2.5 weeks now) to any of my questions, and AliExpress support tells me I have to wait 1 more month to file for refund.
I already know the costume won't arrive in time.
I am VERY UNSATISFIED.
This did not happen to me in eBay.