AliExpress

The screen arrived without original packaging and screen protector was not new. This started alarm bells ringing straight away. The screen spec was different from ordered and was not working at all. Ali express complaint process was non-existent and no support whatsoever. Refused to take item back or any refund. Was promised multiple times they would email and all would be ok. All lies from each and every Ali express staff member. Stay away from these dirty lying scammers.

Being new to AliExpress I purchased a number of items. First, I cancelled an item before it was processed and the item was sent anyway. Their products are inferior, material cheap and sized small. Their items were made for dolls and not normal people. I usually wear large, I purchased extra large and all the dresses were small. It is also virtually impossible to return their goods as sometimes the shipping price is much more expensive than the item. I now have 8 items that I cannot wear because they are too small and I can't give them away because no one wants them as the material is so cheap. Fit for washing dishes. Sorry, but this is real.

Since I've been a member of AliExpress, I've already bought many items both small and big, as well as both cheap and expensive. My experience is great. Plus the sellers/merchants are very accommodating and ship items very quickly.

There was one time when the merchant sent me the wrong item. Instead of posting a negative feedback, I just contacted her/him via PM as I thought it might a mistake, as it can happen sometimes.

Well, this one of the best thing in AliExpress, merchants/sellers respond very quickly. When it comes to refund, my experience is great. And, I haven't returned an item and I'm looking forward to more successful and satisfying transactions on AliExpress.

I ordered 2 pairs of distressed jeans, my credit card shows but i haven't received the jeans at all! Ali express can't be contacted by phone or email for some reason, I need my money back or the jeans I purchased in the right size! All customers should be warned of this site! Ali express needs to step up and do their do-diligence in customer service because it's horrible business practice to have paying customers for poor customer service.!

You pay money for fake orders, i lost over 100$ and never received my items, contacted customer service more than 10 times. You talk to a bot BE AWARE they just ask your order numbers again and again. Then give you fake promises for the refund within 10 working days bla bla everytime. Order dates are on: NOV 2016. Now it's NOV 2017! And more than a year for this. Waste of money and time on stupid customer service.

I always order from them here and there and every seller ive had has been very helpful. Shipping is ok once ur package enters the US tracking kind of stops tho but i have always gotten what ive ordered and if i wasnt happy with something i have always gotten a full refund

I have ordered and received phone cases, waist trainers, wigs, bags, leggings, shirts.
Phones cases are good, bags are good too but wigs and any clothing you order from anyone on there are gonna be very cheap looking and nothing like what they are showing almost any clothing item is see-through

Bought LED lights. Product does not work as described. Guarantee claims to cover that.
Asked to return for refund. Aliexpress refused. Claim not "meeting Parameters" does not qualify for return.

Junk shipped, guarantee ignored... scam way to do business.
You might as well throw your money away

I ordered a coat about two months ago and it still has not arrived. No tracking information at all and when I contacted the owner all she said was that it's on it's way and I should have more patience. I ordered a winter coat at new year - for winter! And at this rate I shall get a WINTER coat for the summer.
I just hope that my coat does come and the money hasn't been taken out of my account for no reason like daylight robbery.
Please anyone who wants to order anything online, stay away from this site!

I have been buying at aliexpress for five years already. Basically, I'm satisfied. There were occasional unscrupulous sellers, or there were delivery problems, but any problems was always resolved.
Of course, it used to be better on ali - the coupons were better, the search worked well, most of the goods were free shipping. But even now, ali remains the main platform for online shopping for me.

This web site has revolutionized shopping; offering cheap and good stuff with a wide variety. You simply have to sit in front of a computer and do your shopping. If you realized that you need a particular item, simply go online and buy from Aliexpress. My main problem is not having someone at home or in the office to receive my goods. I bought hundreds of items. I am able to receive most of them. Most of them are in my mail box but sometimes when seller paid for more expensive shipping, the postman would require my signature. But I am not in the office to sign.

Terrible Chinese site that profits from crime. Many of my t shirt designs have been stolen by sellers from China on Ali Express. There is no easy way to have the designs removed unless you want to submit passport scan ID, or divers license ID and other sensitive data to the CCP owned site. They make it easy for criminals to flourish while laughing at the victims in the west who have had IP stolen. I actually hate them for this. Its like they want to hurt the victim - and they do 100%. Never buy from AliExpress - in fact - just avoid anything CCP owned. Support companies with no ties to China.