How do I cancel my Aliexpress account and have my bank details erased from their records? I was billed twice by Aliexpress for the same item ($31.69) and customer service said their records indicated I had only been billed once. Visa has managed to get my money back but I no longer have any trust in Aliexpress. I had previously had issues with a couple of purchases but this is the straw that broke the camel's back.