I bought a used Intel Core X9100 processor from the CPUIT store. I asked the seller many times to send me a working processor. But I got a processor from them that doesn't work. A very good service center was unable to install it and/or get it to work. The seller categorically denied a peaceful solution to this problem and insisted that he thoroughly test all the processors, and now I myself have to prove that this used processor does not work before he will accept a return. He did not bother to answer me quickly, put off solving this problem in every possible way and only at the last moment answered with short general phrases.
I started a dispute with AliExpress, as a result of which they demanded additional evidence, such as videos of scientific experiments and reports from official service centers with all seals and signatures valid for China. But it is obvious that no legal document I can obtain will be useful in China. I had to close this dispute and start a new one, saying that I just want to return this processor in the packaging that I received. But AliExpress only agrees to a very limited number of days to start a dispute, and what the situation will be with returning the processor without strong legal evidence to China is obvious. Now I have no working processor, no return address from this seller, no money, no trust in AliExpress. This is a clear violation of the fundamental rights of customers in any country other than China. With AliExpress you will be deceived by very experienced combinators.
People should never buy stuff from Ali Express. We pay in advance for the purchased stuff and Ali Express never delivered those products and they won't return money also. Pathetic shopping site.
Since I discovered Ali Express it's been my main source of craft supplies. I love the awesome range it offers and by far the most affordable products on line... THANKYOU
Why does aliexpress dont help customers get back their money? I shopped at wholesale shoes and they didnt send them but lied all the way through that they had shipped my goods and when I caught them in their lie they said they couldnt refund until 10 days then offer to resend the slippers. I agreed and until now all my messages sent to them have been ignored and unanswered. I WANT EVERYONE TO STOP BUYING FROM THEM AS THEY WILL ROB YOU OF YOUR MONEY ENTIRELY..
Stay away from this site. I ordered a product which i never got. I tried to contact seller with no response. I had to dispute the charge to get my money back.
Never, ever again. A package has been at a Chinese post office for 7 weeks and their response to my complaint about delivery is to tell me to contact that post office.
I have bought many thing with any problem I knew about the application 5 years ago and I love it. If I have some problem or question Aliexpress helps me very quickly
My experience is very good. All orders arrived in shorter time then expected. Only one order did not arrive at all, and i received my money back in very short time.
Thanks.
I paid for a middle of the road bait caster the drag was terrible and overall quality was bad. Refund requested NOTHING 70.00 postage for a 50.00 return, Answer was tough luck.
Goods never received and refused to refund my money. Opened a complaint with my credit card company and they refunded my money, so put that in your pipe and smoke it aliexpress
AliExpress Website has 75 Days of Buyer Protection Money-back Guaranty, which actually doesn't Exist on AliExpress. If any seller on AliExpress sent any wrong item, used item, or damaged item, your money is gone, and that doesn't cover Buyer Protection Money-back Guaranty. Don't trust the AliExpress website, and you will not get any help from them.
I ordered 125 dollars and something from AliExpress on October 6,2023 I received a few items from this order but (most) have NOT been delivered yet! 4 different packages says delivered BUT I have (NOT) received these packages. I contacted them and the 1st lost package I (did) receive a refund for but the other 3 I have NOT received a refund and they said that I needed to provide documentation that these products were NOT delivered to my home(I DID provide this info to them from my local post office and they confirmed that the tracking numbers provided were (NOT) accurate tracking numbers) BUT they(AliExpress)refuse to give me a refund for these products saying that I did (NOT) provide the required documentation. I JUST WANNA WARN EVERYONE! DO NOT ORDER ANYTHING FROM ALIEXPRESS! THEY ARE LIARS AND RIP OFFS AND WILL NOT REFUND YOUR MONEY!
Order something and it never arrived. All they do is make you wait around until time run out and you can't get your money back. Don't waste your time and hard earned money with them.
AliExpress sells everything you need or just want it, and all for a a very good price! And almost all the stores within AliExpress having real good quality and services! I love to buy here!
Where to start. First don't buy anything from Lucky Star which is a wholesale store on
Aliexpress website. Their product stop working and I paid $190.50 for it and they just lied in so many words. Please buy your phones from the original people such as Samsung and Apple cause these fake copy cats will not work for long. I know it is saving you a lot of money but in the long run you really get what you pay for. If you have to save the money to get the real deal. I am out of the $190.50 but God will give it back to me double, and they know they was wrong. The phone just stopped working and Aliexpress was really no help, none. I only had the phone for a little over a month and it just gave me trouble starting the first 2 weeks I had it. And these chines people act like they don't understand English but when it comes to money, it is all the same language to them. Don't go here buyers beware and buy the real deal. And to make it so bad I did my research, but I think these people lie and make false promises to get you to make a 5 star review.
Horrible they will take you money and say they did not take it what ever you do do not order nothing from them even if it's a great deal don't do had 3 bad experience
I was hoping aliexpress will help with seller sending me faulty item but it they wont help please dont use aliexpress use ebay or amazon you might get your money back but not with aliexpress
So cheap goods for Europe zone, so I have a wonderful choice here. Thank you for your job. I am here from 24 April of 2019, but I had no yet dissapoinment :) Zita. Lithuania. Europe.
Its working perfectly and accurate and I did it by myself. It is very easy to install this thing and you don't need to worry because there's a instruction in it thanks to the shipper.
Aliexpress allows small vendors to lie on their product descriptions about certification. I bought lights from the vendor, it said it supported 110V but there is no indicator on the actual product that it truly supports what it described. They only have 220V labels on the lights. Also, some don't have certification stickers. When I reach out to the vendor and ask them about it. They said they "forgot" to put the proper sticker and ask me to remove the 220V and so that the electrician will believe it supports 110V to install it. Oh my God. How can one ask the customer to "lie" to get an unsafe product to be installed? Too many scammers there, I will NEVER buy from aliexpress again. And tell all my friends not to do that.
Unfortunately, it was more than 30 days, I cannot open a dispute and nor cannot even leave feedback. So I am telling people out there that the seller that I dealt with is LOMYE Official Store. The seller chose to ignore me too instead of feeling sorry about their mistake. What bunch of unethical people hence they have these strict policies. You don't see that with other online vendors.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.
AliExpress has a rating of 2 stars from 8,019 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AliExpress most frequently mention customer service, tracking number and credit card. AliExpress ranks 383rd among Wholesale sites.