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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Book arrived quickly, faster than originally estimated. Book in great condition, as described.
I appreciate your selection and the ease of checkout. You're as convenient as Amazon but better.
I found what I was looking for at the best price. Ordering was easy.
A customer of many many years. Still satisfied with everything.
Quick easy one key all that is needed top selection of books with excellent description of book condition
Excellent selections and very accurate descriptions
The Final Plus dvd was in new condition and was shipped well with good packaging.
I ordered a clean copy and that I what I received. I do not remember how long it took to arrive.
I found it to be annoying at best but I have to keep writing to make sure I have included at least 50 characters.
Received product as described and was thoroughly updated during the shipping process. Great seller.
I was very pleased with my purchase from Alibris. The price was very affordable. I look forward to shopping with them again.
Very good information and selection/ pricing on new and used books
The book I ordered was received promptly and in good condition.
Order processing was painless with the item being ordered going to a different address.
Wish shipping wasn't so expensive! Such an excellent price range for books, but the cost of getting these books is very high.
Thank you! Great for book club! It was easy to use, and a super price!
A great go-to bookshop. Always come here before Amazon, its always been cheaper.
Quality, quick, quintessential, no quackery. All A's for Alibris
Easy to find the books I want and consider your synopsis of each title great help.
Your shipping charges are outrageous. Lucky for you I want the books.
1.I could not get the coupon to work.
2. The shipping costs are exorbitant.
Books are cheap but very few were eligible for the advertised free shipping
All of the books I have needed for courses have been available and provide the texts in different formats. I have returned to this site after I bought one textbook from this platform before and the book was the correct edition and in good condition!
Terrific from beginning to end. I'm a very satisfied customer.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.