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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Prices are great and the books I have ordered through the years are always in good condition. Thank you
It was easy to find what I was looking for, place my order and receive the book in a few days. Thanks
Alibris is my go to online resource for books
The description did not give a clear description of the condition of the book.
Alibris should track what it shops out rather than emailing customers to see if a particular book was received.
Very straight forward search and selection process for school materials.
This was my first shopping experience with Alibris. It was perfect. I received my order in a very timely manner, the item was in perfect condition and my correspondence with Alibris was professional and very courteous. I wouldn't hesitate to shop with Alibris again and would absolutely recommend to anyone.
Searching books is simple and in most cases, I am able to find what I am seeking.
Good experience, timely receipt and good price book in great condition
I started using Alibris years ago, looking for a specific, no longer in print, textbook, and I found it!
Since then I come here for gifts for others and myself, more textbooks, out of print books.
I will shop here as long as Alibris exists!
I love this website. I've been using this resource for years.
I was pleasantly surprised by the quality/condition of the books. I thought they were in better condition than described.
Obviously, I'm not current with shipping charges; however, the purchase is worth it.
Why do I need to type crap in in order to tell you I received the book!
My books came so very fast and were very cheap. The only issues were that these books do not come new, almost all of mine had writing in them and one of mine had a severely damaged spine. Other than that though, it was a nice process.
Receipt in delay announced
The book is like described
Very good service
As a first time customer living on the other side of the globe I am very pleased with the (used) book I received, the speed of the delivery (less than four weeks) and the quality of the customer service (thanks *******@ThriftBooks)
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.