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AlibrisReviews 27,383

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
248
value
2,840
shipping
2,839
quality
2,835
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
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So far I was able to choose the issue I needed and there was a good selection.

Date of experience: January 13, 2021
Arizona
1 review
0 helpful votes
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Can always find my school books for a fraction of the cost on alibris!

Date of experience: January 12, 2021
Virginia
1 review
0 helpful votes
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So far so good
January 12, 2021

So far so good. I've received everything I ordered. Sometimes it takes a long time but I don't wait until the last minute to order so that's ok. Besides that's up to the post office anyway.

Date of experience: January 12, 2021
Nevada
1 review
0 helpful votes
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This is the most amazing site I have ever come across! I am NOT a book collector, fanatic or anything along those lines. I found this site years ago and it has become an outstanding "go-to"resource. I originally came across it, back in my undergrad years, while looking for a few "required" textbooks. Great selection! Great prices!

Date of experience: January 12, 2021
Pennsylvania
1 review
0 helpful votes
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Alibris is a staple in our home
January 12, 2021

Alibris is a staple in our home. We are a homeschool family and use this site a lot.

Date of experience: January 12, 2021
New Mexico
1 review
0 helpful votes
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I like the affordable options of good used material. Also, I like that the description stated, "some highlighting."

Date of experience: January 11, 2021
Illinois
1 review
0 helpful votes
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I was surprised at the high shipping costs from other retailers, but I caught on quickly as to weighing the price differences VS. bundled or free shipping. Found lots of what I wanted very cheap!

Date of experience: January 11, 2021
California
1 review
0 helpful votes
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I need to learn how to use my payment methods better. I was having trouble using my credit card. The window asking for the security code on the credit card wouldn't allow me to fully populate it. Maybe it didn't know it was an American Express card I was attempting to use.

Date of experience: January 11, 2021
Iowa
1 review
0 helpful votes
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Alibris uses an exceedingly simple webpage format. The ordering process is smooth. The prices are UNBEATABLE across the web, and I have found it to be a good source for hard-to-find books.

Date of experience: January 11, 2021
Georgia
1 review
0 helpful votes
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Good hard to spot hb vs pb editions but otherwise ok

Date of experience: January 10, 2021
Pennsylvania
1 review
0 helpful votes
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Was easy to find the books I was looking for. Service was great.

Date of experience: January 10, 2021
Pennsylvania
1 review
0 helpful votes
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Alibris has become my favorite place to buy books!

Date of experience: January 10, 2021
Michigan
3 reviews
0 helpful votes
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Ordering was interrupted snd difficult to continue. Also at first PayPal was not offered when I was able to continue with purchase like and behold there it was as a choice.

Date of experience: January 9, 2021
District of Columbia
1 review
0 helpful votes
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A little difficult to search, but overall pretty good site.

Date of experience: January 9, 2021
Florida
1 review
0 helpful votes
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Suggest you shorten your webpage checkout. Entering the name, address etc is not necessary when paying with Paypal. Figure out a fast track for success...

Date of experience: January 9, 2021
California
1 review
2 helpful votes
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Alibris has been great
January 9, 2021

Alibris has been great. I really enjoy the idea of supporting small Bookshops over amazon. I'll always support my local family owned bookshop first but they don't have everything. And with alibris I always find what I'm looking for and get to continue to support small bookshops. Shopping on alibris is quick and easy. All the info about sellers and book conditions is clearly posted as well as shipping times and costs.

Date of experience: January 9, 2021
South Carolina
1 review
0 helpful votes
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Please add the ability to ship to more than one address.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2021
Florida
1 review
0 helpful votes
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Wonderful listings, good descriptions where available, and, in the past for me, books are shipped in the shape in which they are promised.

Date of experience: January 9, 2021
Wisconsin
1 review
0 helpful votes
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I emailed about a book I was interested in getting- I waited half a day with the book in my cart waiting to hear from someone but never received an email. I went to my cart and book was not in cart - then noticed the book went up 4.50

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2021
Delaware
1 review
0 helpful votes
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Easy to use
January 8, 2021

Easy to use. Had what I wanted. What's not to love?

Date of experience: January 8, 2021