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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So far I was able to choose the issue I needed and there was a good selection.
Can always find my school books for a fraction of the cost on alibris!
So far so good. I've received everything I ordered. Sometimes it takes a long time but I don't wait until the last minute to order so that's ok. Besides that's up to the post office anyway.
This is the most amazing site I have ever come across! I am NOT a book collector, fanatic or anything along those lines. I found this site years ago and it has become an outstanding "go-to"resource. I originally came across it, back in my undergrad years, while looking for a few "required" textbooks. Great selection! Great prices!
Alibris is a staple in our home. We are a homeschool family and use this site a lot.
I like the affordable options of good used material. Also, I like that the description stated, "some highlighting."
I was surprised at the high shipping costs from other retailers, but I caught on quickly as to weighing the price differences VS. bundled or free shipping. Found lots of what I wanted very cheap!
I need to learn how to use my payment methods better. I was having trouble using my credit card. The window asking for the security code on the credit card wouldn't allow me to fully populate it. Maybe it didn't know it was an American Express card I was attempting to use.
Alibris uses an exceedingly simple webpage format. The ordering process is smooth. The prices are UNBEATABLE across the web, and I have found it to be a good source for hard-to-find books.
Good hard to spot hb vs pb editions but otherwise ok
Was easy to find the books I was looking for. Service was great.
Alibris has become my favorite place to buy books!
Ordering was interrupted snd difficult to continue. Also at first PayPal was not offered when I was able to continue with purchase like and behold there it was as a choice.
A little difficult to search, but overall pretty good site.
Suggest you shorten your webpage checkout. Entering the name, address etc is not necessary when paying with Paypal. Figure out a fast track for success...
Alibris has been great. I really enjoy the idea of supporting small Bookshops over amazon. I'll always support my local family owned bookshop first but they don't have everything. And with alibris I always find what I'm looking for and get to continue to support small bookshops. Shopping on alibris is quick and easy. All the info about sellers and book conditions is clearly posted as well as shipping times and costs.
Please add the ability to ship to more than one address.
Wonderful listings, good descriptions where available, and, in the past for me, books are shipped in the shape in which they are promised.
I emailed about a book I was interested in getting- I waited half a day with the book in my cart waiting to hear from someone but never received an email. I went to my cart and book was not in cart - then noticed the book went up 4.50
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.